Jasmine Melena
Los Angeles
Summary
Customer service professional with over 7 years of experience in various customer service roles. Proficient in cash handling and P.O.S. software, with a strong background in inventory management. Committed to executing job responsibilities while fostering a positive and professional environment.
Overview
9
9
years of professional experience
Work History
Inventory Control Specialist
Apollo Freight LLC
Los Angeles
03.2022 - 09.2024
- Receiving and unloading: Unloading freight by hand or with equipment, and checking for damaged goods
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Preparing for shipment: Preparing items for shipment, including obtaining rate quotes and completing paperwork
- Monitored scheduled shipment dates to achieve timely delivery.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day
Head Cashier
99 Cents Only Stores
Compton
10.2020 - 05.2021
- Cash register operations: Ensuring registers have the correct amount of cash and change, and resolving cash tills at the end of each shift
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Assisted customers by answering questions and fulfilling requests.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Vault counts and vault pick ups
- Closed and shut down stores P.O.S. system daily.
Inventory Manager
LA Wonderland
Los Angeles
10.2017 - 06.2020
- Lead all inventory operations and controls including sell through rates, analyzing customer purchasing habits, markdowns, destruction, and removal of product.
- Supervise the completion of required data entry (logging transactions, transfers, and daily intake/outgoing product) using internal tracking and point of sale software and state-required electronic record keeping systems
- Oversee receiving of product, including unpacking, examination for quality or tampering, sorting, labeling, and storing merchandise.
- Maintain communication with vendors about price changes and product quality and quantity.
- Maintained sanitary safe and lock rooms
Food Service Worker
Chipotle
South Gate
08.2015 - 01.2017
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted customers at counter to fulfill requests and answer questions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
High School Diploma -
David Starr Jordan High School
Los Angeles, CA06.2013
Skills
- Inventory management
- Shipment processing
- Freight handling
- Vendor communication
- Compliance adherence
- Logistics coordination
Timeline
Inventory Control Specialist
Apollo Freight LLC
03.2022 - 09.2024
Head Cashier
99 Cents Only Stores
10.2020 - 05.2021
Inventory Manager
LA Wonderland
10.2017 - 06.2020
Food Service Worker
Chipotle
08.2015 - 01.2017
High School Diploma -
David Starr Jordan High School