Jasmine Mehta
Brampton,ON
Summary
Reliable logistics coordinator with 3 years of experience. Extensive expertise in tracking air ocean shipments and delivery confirmation. Dedicated team player with excellent communication skills.
Overview
4
4
years of professional experience
Work History
Logistics Coordinator
RS Rush Transfer Xpress
06.2021 - 04.2024
- Received new orders, prepared documentation, and assigned personnel
- Utilized dispatch software to enter customer orders, deliveries and receipts
- Tracked approximately 300 orders on daily basis and notified customers of status or potential delays
- Monitored and tracked status of shipments in transit to confirm on-time delivery and provide real-time updates to delivery customers
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints
- Scheduled deliveries, in and out of town and keeping customers informed with booking confirmations, pre-alerts, delays
- Ensured billing is done in a timely manner
Customer Service Representative
Walmart Superstore
04.2020 - 02.2021
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales
- Handled customer inquiries and suggestions courteously and professionally
Education
Post-Graduate Diploma - Health Care Administration And Service Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener04.2021
Bachelor of Dental Surgery -
Bhojia Dental College And Hospital
Himachal Pradesh, India 12.2013
Skills
- Trucking Dispatching
- Client Communication
- Logistics Understanding
- Customer Service
- Import Operations
- Administrative Support
Languages
English
Hindi
Punjabi
Timeline
Logistics Coordinator
RS Rush Transfer Xpress
06.2021 - 04.2024
Customer Service Representative
Walmart Superstore
04.2020 - 02.2021
Post-Graduate Diploma - Health Care Administration And Service Management
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Dental Surgery -
Bhojia Dental College And Hospital
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