Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jasmine Martz

Kitchener,ON

Summary


Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

17
17
years of professional experience

Work History

Supervisor

No Frills
01.2021 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained team members on cash register operation and cash handling.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.

Administrative Assistant

Extendicare
02.2013 - 01.2018



  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

General Warehouse Associate

KN Crowder
01.2008 - 06.2010
  • Sorted and delivered materials to different work areas and staff.
  • Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Education

Associate of Arts -

Niagara College
Welland, None

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Languages

English
Full Professional

Timeline

Supervisor

No Frills
01.2021 - Current

Administrative Assistant

Extendicare
02.2013 - 01.2018

General Warehouse Associate

KN Crowder
01.2008 - 06.2010

Associate of Arts -

Niagara College

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Jasmine Martz