Jasmine Martinez
Santa Maria
Summary
Dynamic and detail-oriented professional with experience at Marian Regional Hospital, excelling in patient registration and insurance verification. Known for effective communication and problem-solving skills, I ensure confidentiality and compliance while enhancing patient experiences. Bilingual in English and Spanish, I thrive in collaborative environments, consistently delivering exceptional service and support.
Overview
7
7
years of professional experience
Work History
Radiology Clerk/Scheduler
Matthew Will Imaging Radiology
arroyo grande
10.2023 - Current
- Maintained accurate filing systems for important documents and records.
- Assisted customers with inquiries, providing excellent service and support.
- Operated office equipment, including copiers and fax machines, effectively.
- Collaborated with team members to ensure timely completion of tasks.
- Verified insurance details and obtained necessary authorizations for procedures.
- Coordinated with medical staff to ensure timely patient flow in the radiology department.
- Trained new clerks on office procedures and software usage effectively.
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
- Verified insurance information and collected necessary documentation for billing purposes.
- Captured and developed images following physicians' orders allowing proper diagnosis and treatment.
Patient Registration (ER)
Marian Regional Hospital
Santa Maria
04.2022 - 10.2023
- Managed patient check-in process efficiently and accurately.
- Collected and verified patient information for registration.
- Coordinated insurance verification procedures for incoming patients.
- Assisted patients with paperwork and registration forms.
- Maintained confidentiality of patient records and information.
- Responded to patient inquiries with professionalism and empathy.
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Provided assistance in completing forms related to medical billing and reimbursement processes.
- Performed various clerical duties such as filing, faxing, photocopying, scanning documents.
- Ensured HIPAA compliance through secure handling of confidential patient information.
Breakfast Ambassador, Houseman, Housekeeper
Fairfield Inn by Marriott
santa maria
06.2018 - 12.2019
- Welcomed guests and ensured a friendly breakfast experience.
- Prepared and presented breakfast items according to established standards.
- Maintained cleanliness and organization in the breakfast area.
- Restocked food supplies and monitored inventory levels regularly.
- Collaborated with kitchen staff to coordinate timely food service.
- Engaged with guests to gather feedback on breakfast offerings.
- Performed deep cleaning tasks including carpets, upholstery, and fixtures.
- Managed inventory of cleaning supplies and equipment efficiently.
- Collaborated with team members to complete daily cleaning schedules.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Education
Some College (No Degree) - General Studies
Allan Hancock College
Santa Maria, CA08-2017
High school -
Santa Maria High School
Santa Maria06-2017
Skills
- Fluent English
- Fluent spanish
- Problem solving
- Effective communication
- Team collaboration
- Attention to detail
- Teamwork
- Empathy building
- Organization
- Social Interaction Skills
Accomplishments
- In 2024 I received a bonus for patient kindness always going above and beyond for them and for my good work ethic accomplishing every task that was put my way.
Timeline
Radiology Clerk/Scheduler
Matthew Will Imaging Radiology
10.2023 - Current
Patient Registration (ER)
Marian Regional Hospital
04.2022 - 10.2023
Breakfast Ambassador, Houseman, Housekeeper
Fairfield Inn by Marriott
06.2018 - 12.2019
Some College (No Degree) - General Studies
Allan Hancock College
High school -
Santa Maria High School