Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Marquez

Housing Advocate
South Gate

Summary

Dynamic Housing Advocate with a proven track record at Radiant Futures, skilled in client advocacy and trauma-informed care. Expert in conducting housing assessments and crisis intervention, fostering self-sufficiency among clients. Adept at multidisciplinary collaboration and maintaining confidentiality, ensuring effective support across diverse housing programs.


Overview

7
7
years of professional experience
1
1
Certification
2
2
Languages

Work History

Housing Advocate

Radiant Futures
01.2022 - Current
  • Provide trauma-informed, strengths-based supportive services to clients across multiple housing programs: transitional housing, emergency shelter, and permanent supportive housing (Key Housing).
  • Conduct individualized case management sessions to address barriers to housing stability and self-sufficiency.
  • Maintained documentation in Apricot database and collaborated with outside agencies.
  • Assist with crisis intervention and safety planning for clients in emergency shelter.
  • Conduct housing assessments and ensure clients meet eligibility requirements for various housing programs.

Receiving Clerk

Dependable Supply Chain
08.2021 - 01.2022
  • Managed carrier appointments and maintained shipment documentation.
  • Utilized Microsoft Excel and online scheduling tools for operations coordination.
  • Greet and process shipping documentation
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Sustained a clean work environment by adhering to housekeeping standards when handling merchandise deliveries daily.
  • Streamlined the receiving process for improved efficiency and time management in the workplace.

Administrative Parking Assistant Lead

Department of Public Safety
09.2018 - 06.2021
  • Assisted management in creating efficient traffic flow patterns by suggesting adjustments based on observed trends and challenges faced daily onsite.
  • Provided timely assistance to drivers with disabled vehicles or other issues that may have arisen while parked at the facility.
  • Provided drivers with accurate information about alternative parking options during instances of overcapacity to minimize frustration and maintain goodwill among customers.
  • Answered general questions about parking fees, facilities, and directions.
  • Issued parking citations to enforce parking regulations.

Education

Bachelor of Science - Criminal Justice

California State University, Los Angeles
Los Angeles, CA
05-2021

Skills

    Client advocacy

    Multicultural sensitivity

    Supportive services

    Teamwork and collaboration

    Confidentiality practices

    Microsoft office

    Trauma-informed care

    Problem-solving

    Multitasking Abilities

    Active listening

    Group facilitation

    Multidisciplinary collaboration

Certification

40-Hour Domestic Violence Certification, Radiant Futures

Timeline

Housing Advocate

Radiant Futures
01.2022 - Current

Receiving Clerk

Dependable Supply Chain
08.2021 - 01.2022

40-Hour Domestic Violence Certification, Radiant Futures

03-2021

Administrative Parking Assistant Lead

Department of Public Safety
09.2018 - 06.2021

Bachelor of Science - Criminal Justice

California State University, Los Angeles

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Jasmine MarquezHousing Advocate