Jasmine Marquez
Sicamous
Summary
Highly adaptable and results-driven professional with experience in sales, client relations, and remote collaboration. Proven ability to manage sales operations, track inventory, and analyze performance metrics using tools like Excel. Skilled in using online platforms such as Zoom for virtual communication, training, and customer engagement. Strong background in organizing events, supervising staff, and delivering exceptional service. Adept at building relationships, handling inquiries, and promoting products effectively. Seeking a remote role in Canada that leverages my sales expertise and digital proficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
TAPROOM SUPERVISOR
Prince Eddy's Brewery
05.2024 - Current
- Managed daily sales transactions, inventory tracking, and staff performance reporting using Excel.
- Supervised and trained team members to ensure excellent customer service and adherence to company policies.
- Organized and executed events such as beer tastings, brewery tours, and community engagement activities.
- Used digital tools to schedule shifts, manage customer inquiries, and optimize operations.
BARTENDER
Four Tees Golf
10.2023 - 04.2024
- Provided personalized customer service, up-selling beverages and products to maximize sales.
- Processed transactions efficiently while maintaining accurate inventory records.
- Managed bookings and customer interactions, ensuring a seamless guest experience
SURF INSTRUCTOR / SHOP ATTENDANT
Swell Tofino
06.2023 - 10.2023
- Provided expert guidance on surf equipment rentals and sales, enhancing customer experience.
- Delivered engaging lessons and safety instructions tailored to various skill levels.
- Used digital tools to schedule lessons, process payments, and track customer data
SEA KAYAK GUIDE
1000 Islands Sea Kayaking
07.2022 - 10.2022
- Led guided tours while educating guests on local ecology, history, and safety protocols.
- Managed online bookings, inquiries, and customer communications.
VOLUNTEER
St Vincent De Paul Society
09.2018 - 12.2018
- Assisted in preparing and cooking meals for large groups, following food safety protocols to ensure high standards of hygiene
- Actively listened to guests' concerns and provided assistance when needed, offering a sense of community and dignity
- Participated in post-service clean up, washing dishes, disinfecting surfaces, and properly disposing of food waste
YOGA STUDIO VOLUNTEER
Morro Yoga
10.2023 - Current
- Assisted in setting up the studio for classes, including arranging mats, props, and equipment
- Maintained a clean and organized studio space by handling cleaning duties before and after class
- Greeted and checked in students for classes, providing a welcoming and calm environment
Certification
- CASI Level 1
- Advanced Wilderness First Aid
- Assistant Mountain Bike Trail Guide
- Sea Kayak Level 2 Skills
- Swiftwater Safety Rescue Level 2
- Lake Canoe Instructor Tandem
- ISA Level 1
- ILS Water Safety Course
- Smart Serve
Timeline
TAPROOM SUPERVISOR
Prince Eddy's Brewery
05.2024 - Current
BARTENDER
Four Tees Golf
10.2023 - 04.2024
YOGA STUDIO VOLUNTEER
Morro Yoga
10.2023 - Current
SURF INSTRUCTOR / SHOP ATTENDANT
Swell Tofino
06.2023 - 10.2023
SEA KAYAK GUIDE
1000 Islands Sea Kayaking
07.2022 - 10.2022
VOLUNTEER
St Vincent De Paul Society
09.2018 - 12.2018
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