Hard working college student with proven communication, critical thinking, and multitasking skills. Aiming to leverage my abilities to successfully fill any position available with your company.
Overview
2
2
years of professional experience
Work History
SMOOTHIE MAKER/Customer Service Cashier
Surf City Squeeze
El Centro
04.2023 - Current
Collaborated with team members to optimize productivity during peak hours.
Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
Operated blending machines efficiently to meet customer orders promptly.
Trained new staff on smoothie-making techniques and customer service protocols.
Clinical Intake Coordinator
TRUSTED CARE HOME HEALTH OF IMPERIAL VALLEY
El Centro
07.2024 - 06.2025
Obtained notes and information for nurse case managers and adjuster.
Managed a high volume of intake calls, ensuring timely scheduling of appointments and appropriate follow-up communication.
Scheduled appointments with network providers and sent precertification letters under direction of nurse case manager and medical adjusters.
Maintained accurate and up-to-date client records.
Answered phone calls and provided new clients with required paperwork to initiate service.
TO GO SPECIALIST
Olive Garden Restaurant
EL CENTRO
11.2023 - 08.2024
Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
Collaborated with kitchen staff to ensure timely completion of all to-go orders.
Operated cash register to accept cash, debit and credit card payments from customers.
Education
Some College (No Degree) - Pre Nursing
Imperial Valley College
Imperial, CA
Skills
Customer service
Data entry
Appointment scheduling
Organizational skills
Communication skills
Patient confidentiality
References
Janett Gastelum, Correctional Counselor for Prisoners, (760) 970-1881
Tara Malcomb, Trusted Care President of Operations, (214) 498-9068