Jasmine Lister
Campbell River,Canada
Summary
Reliable Seasonal Worker experienced in customer-focused environments. Delivered exceptional guest service while maintaining high standards of safety and organization in fast-paced, outdoor hospitality settings. Committed to leveraging teamwork and communication skills to enhance guest experiences.
Overview
1
1
Certification
6
6
years of post-secondary education
11
11
years of professional experience
Work History
Dock Hand
Sonora Resort
Campbell River, Canada
04.2026 - Current
- Coordinated guest arrivals and departures by assisting with luggage handling, transportation and dockside operations in a fast-paced waterfront setting.
- Maintained organised dock facilities and guest snack areas while consistently contributing to a positive, team-oriented work environment.
- Delivered exceptional guest service in a luxury resort environment, creating a welcoming and memorable experience for visitors arriving by boat, seaplane and helicopter.
- Conducted routine maintenance and cleaning of docks, decks, pathways, lodge exteriors, and public guest areas, maintaining luxury hospitality standards.
- Safely operated ATVs with trailers to transport luggage, supplies and cargo throughout the resort property.
- Managed unloading, organisation and distribution of resort deliveries to designated storage areas.
- Prepared guests for outdoor excursions including fishing charters, canoeing, eco tours, paddle-boarding and other recreational activities.
- Instructed guests on fly-fishing skills to enhance their outdoor experience.
- Maintained and prepared fishing equipment, including fly-fishing and spin-casting rods, ensuring readiness and quality for guest activities.
- Provided safety briefings and supervised lake activities including canoeing and stand-up paddle-boarding while assisting with small boat operations.
- Assisted fishing guides with fish processing operations including vacuum-packing, labelling, freezing, inventory tracking and guest shipment preparation.
- Followed operational checklists and maintenance procedures to ensure efficient daily operations and high safety standards.
- Supported resort events through setup and breakdown of furniture, décor, carpets and event materials for special functions and gatherings.
- Assisted the housekeeping team with laundry processing, guest room turnover, vacuuming, mopping and maintaining efficient completion of daily laundry operations.
Ski Lift Operation
SilverStar Mountain Resort
Vernon, Canada
11.2025 - 04.2026
- Facilitated safe and efficient loading and unloading for guests.
- Oversaw lift operations and surrounding areas, prioritizing guest safety.
- Facilitated clear communication with supervisors and team members. with supervisors and team members to support smooth lift operation.
- Follow all safety procedures, training guidelines, and resort policies.
- Respond calmly and appropriately to lift stoppages or guest concerns.
- Maintain clean, organized, and hazard-free lift and queue areas.
- Represented SilverStar's brand through a positive and welcoming attitude towards guests. by providing a friendly and professional atmosphere. with a professional and welcoming attitude.
Quality Control Analyst
Fujifilm Diosynth Biotechnologies
Billingham, UK
01.2022 - 11.2025
- Conducted quality management, data analysis, and project coordination to ensure adherence to quality standards.
- Proficiently recorded and analyzed test data using Laboratory Information Management System (LIMS) and executed routine analysis following Standard Operating Procedures (SOPs) and current Good Manufacturing Procedures (cGMPs).
- Recorded and analyzed test data using Laboratory Information Management System (LIMS); executed routine analysis in compliance with Standard Operating Procedures (SOPs) and current Good Manufacturing Procedures (cGMPs).
- Proven ability to monitor product compliance with safety laws and quality standards, promptly addressing any deviations.
- Adept at managing and overseeing complex cell bank projects, highlighting strong organizational skills and effective communication with team members.
- Managed and oversaw complex cell bank projects, ensuring effective communication and organization among team members.
- Collaborated with customers, such as Ascendis, providing valuable assistance in implementing relabeling protocols and demonstrating a customer-focused approach.
- I traveled to London to address critical stock portion B, highlighting a proactive and solution-oriented attitude to ensure seamless resolution before their upcoming audit.
- I built strong working relationships with the suppliers by providing excellent customer service, ensuring appropriate communication throughout the projects, and building trust by continuously demonstrating the highest quality standards in my work.
Laboratory Technician
D and F Solutions
Hartlepool, UK
06.2021 - 01.2022
- Serviced and cleaned laboratory equipment meticulously per manufacturer's instructions, ensuring optimal functionality and reliability.
- Maintained high standards of care and precision by adhering to laboratory regulations while receiving, sorting, and labeling samples.
- Processed samples with methodical efficiency, ensuring smooth workflow and timely results delivery.
- Maintaining an elevated level of care and precision by adhering to stringent laboratory regulations while receiving, sorting, and labeling samples.
- Demonstrated strong attention to detail by routinely servicing and cleaning laboratory equipment in strict accordance with manufacturer's instructions.
- Prioritized safety and environmental responsibility by safely disposing of finished samples and related waste materials.
- Ensured well-stocked laboratory environment through regular storage checks, enabling seamless operations.
- Relayed test results to clients clearly and promptly using established methods, facilitating informed decision-making based on critical information.
Laboratory Technician
Alliance Technical Laboratory
Needham Market, UK
08.2019 - 05.2021
- Demonstrated exceptional proficiency in preparing, analyzing and meticulously labelling media, specimens, and samples.
- Maintained pristine laboratory environment through strict adherence to hygiene rules and procedures, eliminating specimen contamination risks.
- Executed sample processing with methodical efficiency, streamlining workflow and maintaining high productivity levels.
- Demonstrated elevated levels of manual dexterity and aseptic techniques during the inoculation of culture media, effectively preventing cross-contamination.
- Ensured safe disposal of finished samples and related waste materials, prioritizing environmental responsibility and safety protocols.
- Communicated test results to clients using established methods, ensuring clear and timely information delivery.
- Recorded fridge temperatures to ensure compliance with standard operating procedures and maintain controlled environment.
- Actively participated in audits for UKAS and RSA, ensuring the preservation of accreditation and adherence to DEFRA standards.
Key Holder
Buzz Bingo
Colchester, UK
11.2015 - 08.2019
- Managed bookings and ensured customer satisfaction through warm greetings, addressing queries and complaints, and processing payments.
- Entered information into company systems for calculating odds and payouts, maintaining accurate betting records for audits.
- Supported smooth operation of Bingo sessions by ensuring suitable playing conditions, verifying winning claims, and performing daily accounting functions.
Education
Bachelor of Science - Biomedical Science
University of Essex
Colchester, ESS 10.2014 - 05.2017
A-Levels - Biology, Physics, Chemistry
The English Martyrs School and Sixth Form College
Hartlepool, HPL 09.2012 - 09.2014
GCSEs - Varied
Teesside High School
Stockton-on-Tees, STT 09.2011 - 09.2012
Skills
- Guest service
- Coordination
- Customer focused
- Health & safety aware
- Quality assurance
- Time management
- Teamwork
- Management
- Microsoft Excel
- Analytical problem-solving
- Cross-functional communication
- Skilled Collaborator
- Rapid and Adaptive
- Communication skills
- Solutions Oriented Professional
- Outdoor instruction
- Problem solving
- Luxury guest services expertise
- Hospitality and professionalism
Certification
- Immunization, 01/01/21, e-Learning for Healthcare
- Volunteer Vaccinator, 01/01/21, St John Ambulance
- Phlebotomy Technician Training, 01/01/20, Course Gate
- Mini Medical School: Introduction to Medical Science, 01/01/21, University of Colorado
- Working Safely, 01/01/22, Institution of Occupational Safety and Health
- Dataquest, For Loops and Conditional Statements in Python Course, Introduction to Python Programming Course
- Mimo, SQL, Python, JavaScript, HTML, Web Development, Swift, Front-end Development
- Sololearn, Introduction to HTML, SQL Introduction and Intermediate, Coding for Data
- Pleasure Craft Operator Card, Drive a Boat Canada
- Serving It Right-Responsible Service BC, Expires August 2031
- FOODSAFE Level 1- Open School BC, Expires August 2031
Hobbies and Interests
- Skiing
- Hiking
- Aerial Hoop
- Travelling
- Listening to Podcasts
- Independent learning
Timeline
Dock Hand
Sonora Resort
04.2026 - Current
Ski Lift Operation
SilverStar Mountain Resort
11.2025 - 04.2026
Quality Control Analyst
Fujifilm Diosynth Biotechnologies
01.2022 - 11.2025
Laboratory Technician
D and F Solutions
06.2021 - 01.2022
Laboratory Technician
Alliance Technical Laboratory
08.2019 - 05.2021
Key Holder
Buzz Bingo
11.2015 - 08.2019
Bachelor of Science - Biomedical Science
University of Essex
10.2014 - 05.2017
A-Levels - Biology, Physics, Chemistry
The English Martyrs School and Sixth Form College
09.2012 - 09.2014
GCSEs - Varied
Teesside High School
09.2011 - 09.2012