Jasmine Lafarga

Walmart

10.2022 - Current

Provided exceptional customer service, addressing concerns and resolving issues promptly.
Maintained understanding of current inventory, merchandising and in-store placement to inform sales strategy.
Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants.
Circulated and monitored shopper activity within assigned areas to identify customer service opportunities and provide loss prevention control.
Maintained a clean and organized sales floor, ensuring an enjoyable shopping experience for customers.
Assisted in visual merchandising, creating eye-catching displays to attract customers.
Improved overall efficiency by streamlining processes within the fitting room area.
Assisted in training new associates on key aspects of the role, such as product knowledge, visual merchandising techniques, and excellent customer service.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Conducted regular price audits to maintain accurate pricing information on all products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Listened to customer needs and desires to identify and recommend optimal products.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.