Jasmine Kratz
Kelowna,BC
Summary
Motivated and results-driven professional with expertise in sales, business management, and finance. Proven track record of building client relationships, promoting products, and maximizing revenue in competitive markets. Adept at negotiating contracts, optimizing sales processes, and delivering exceptional customer service. Committed to leveraging a strong work ethic and passion for growth to contribute to company success.
Overview
3
3
years of professional experience
Work History
Finance Manager
Kelowna Truck and RVs
08.2024 - Current
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with provincial and federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
- Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
- Improved overall department efficiency by implementing streamlined procedures simplifying documentation requirements reducing unnecessary delays.
- Negotiated with lenders to obtain approvals for challenging credit profiles, expanding customer base.
- Increased repeat business by establishing trust and rapport with customers through transparent and ethical finance practices.
- Collaborated with marketing team to develop promotional finance campaigns that attracted new customers and stimulated sales.
- Reduced errors in contract documentation by implementing rigorous review process before final submission.
- Tailored finance packages to meet individual customer needs, fostering positive buying experience.
- Enhanced dealership reputation by resolving finance-related customer complaints promptly and effectively.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Dealer Account Manager
Niche Products
11.2023 - 08.2024
- Implemented new account management processes that streamlined communication with dealers and improved overall efficiency.
- Maintained comprehensive knowledge of competitor offerings, leveraging this information to position our products more effectively against competing brands.
- Conducted product training sessions for dealership staff, ensuring thorough understanding of features and benefits.
- Evaluated dealer performance metrics regularly, providing guidance on areas for improvement when necessary.
- Managed a diverse portfolio of accounts, adapting strategies to suit each dealership''s unique needs and goals.
- Increased market share by identifying prospective dealerships and presenting compelling business cases for partnership.
- Strengthened dealer relationships by conducting regular check-ins and addressing concerns promptly.
- Coordinated trade shows and events to showcase products to potential dealers, expanding the company''s reach in the market.
- Negotiated contracts with dealers, securing favorable terms for both parties.
- Enhanced brand reputation by maintaining a professional image in all interactions with dealerships.
- Monitored industry trends to inform sales strategies and adjust tactics as needed.
- Worked closely with finance department to monitor outstanding payments from dealerships, ensuring timely collections.
- Provided exceptional customer service, resolving dealer issues quickly and effectively.
- Assisted in the development of dealer incentive programs to encourage increased sales performance.
- Developed relationships with key decision-makers at dealer locations, fostering trust and loyalty within the account base.
- Increased sales volume by assisting dealers with product selection and pricing strategies.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Prepared sales presentations for clients showing success and credibility of products.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Organized promotional events and interacted with community to increase sales volume.
Finance Manager
Blackfoot Powersports
03.2023 - 11.2023
- Reviewed documentation and identified financial discrepancies where applicable.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Created organizational structures to improve accounting and finance functions.
- Fostered culture of continuous improvement by training team members on financial best practices and software enhancements.
- Developed financial models for new business opportunities, supporting strategic expansion and portfolio diversification.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate powersports purchases.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during powersports negotiations.
- Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
- Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
Finance Manager
Dearborn Ford
10.2021 - 11.2022
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
- Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
- Enhanced dealership sales by providing comprehensive financial solutions to clients seeking vehicle purchase or lease agreements.
- Developed relationships with banks and financial institutions to secure competitive loan rates for clients, enhancing customer satisfaction and loyalty.
- Negotiated with lenders to obtain approvals for challenging credit profiles, expanding customer base.
- Increased repeat business by establishing trust and rapport with customers through transparent and ethical finance practices.
- Achieved top customer service ratings by providing clear, understandable explanations of finance terms and conditions.
- Enhanced dealership reputation by resolving finance-related customer complaints promptly and effectively.
- Optimized financial offerings by regularly reviewing and adjusting finance and insurance products to meet market demands.
- Tailored finance packages to meet individual customer needs, fostering positive buying experience.
- Processed loan applications and monitored progress from start to finish.
- Developed and maintained relationships with customers, lenders and other third parties.
- Negotiated loan terms and conditions with customers to secure best deal.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Education
Skills
- Regulatory compliance
- Strong negotiation skills
- Goal-oriented mindset
- Contract preparation
- Continuous improvement focus
- Financial product sales
- Problem-solving capacity
- Credit assessment
- Product education
- Client counseling
Languages
Timeline
Finance Manager
Kelowna Truck and RVs
08.2024 - Current
Dealer Account Manager
Niche Products
11.2023 - 08.2024
Finance Manager
Blackfoot Powersports
03.2023 - 11.2023
Finance Manager
Dearborn Ford
10.2021 - 11.2022
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