Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Jasmine King

Blind River,ON

Summary

Dynamic professional with a strong customer service focus and proven leadership skills, honed at JR's Pizza. Recognized for enhancing customer satisfaction and training staff effectively. Skilled in complex problem-solving and staff management, consistently fostering a positive environment and achieving operational excellence. Committed to continuous improvement and team development.

Overview

4
4
years of professional experience

Work History

Manager on Duty

JR's Pizza
06.2024 - 08.2024
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Gym Attendant

Unleashed Gym
08.2022 - 06.2024
  • Provided exceptional customer service at the front desk, handling member check-ins, answering phone calls, and addressing questions or concerns about billing or membership status.
  • Upheld high standards of hygiene throughout the facility by thoroughly cleaning equipment after each use according to established guidelines.
  • Participated in staff training sessions to continuously improve professional skills and stay current on industry trends and best practices.
  • Enhanced gym member satisfaction by maintaining a clean and organized workout environment.
  • Promoted a positive gym atmosphere, greeting members upon arrival and fostering an inclusive community for all fitness levels.

Supervisor

JR's Pizza
07.2020 - 08.2022
  • Customer Service
  • Food Prep
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

Bachelor of Science - Biology

University of Ottawa
Ottawa
04-2028

High School Diploma -

ESC Jeunesse Nord
Blind River, ON
06-2024

Skills

  • Customer service focus
  • Staff training and development
  • Sales and marketing
  • Policy enforcement
  • Scheduling proficiency
  • Goal oriented
  • Attention to detail
  • Decision-making
  • Training and mentoring
  • Priority management
  • Staff management
  • Complex Problem-solving

Languages

English
Native or Bilingual
French
Native or Bilingual

Interests

  • Team Sports
  • Physical Fitness
  • Hiking
  • Kayaking
  • Avid Reader

Timeline

Manager on Duty

JR's Pizza
06.2024 - 08.2024

Gym Attendant

Unleashed Gym
08.2022 - 06.2024

Supervisor

JR's Pizza
07.2020 - 08.2022

Bachelor of Science - Biology

University of Ottawa

High School Diploma -

ESC Jeunesse Nord
Jasmine King