Summary
Overview
Work History
Education
Skills
Timeline
Generic

JASMINE KAUR

Mississauga,ON

Summary

Enthusiastic and reliable individual with foundational experience in customer service, digital administration, and document handling. Skilled in organizing client records, managing service-related documents, and using Microsoft Office tools to support daily operations. Known for strong attention to detail, professionalism, and the ability to communicate effectively in both team and client-facing environments. Eager to apply and expand my skills in a dynamic, technology-driven industry. Passionate about learning, growing, and contributing to a team where I can support smooth operations, help customers, and develop a deeper understanding of digital services and account management.

Overview

5
5
years of professional experience

Work History

Security Supervisor

Knights On Guard
Scarborough, ON
05.2023 - Current
  • Trained and mentored junior security staff on procedures and emergency responses.
  • Responded promptly to alarms and incidents, managing situations effectively.
  • Collaborated with management to assess security needs and improve protocols.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Provided security team leadership and contributed to on-call duties.
  • Inspected posts and met with subordinates to outline tasks and responsibilities.

Travel Expert

Sunwing
Brampton, Ontario
05.2023 - 11.2023
  • Assisted with organizing and managing travel insurance sheets for clients, ensuring all documents were complete and properly filed
  • Provided support to senior travel advisors with administrative tasks (e.g. Organizing travel brochures, updating customer records.
  • Learned how to use internal booking systems and travel platforms under supervision.
  • Managed itinerary changes and resolved travel-related issues efficiently.
  • Updated and maintained client information using Microsoft Excel and Word, supporting accurate record-keeping and itinerary preparation.

Freelance digital tasks

Mobile Solutions
DELHI, INDIA
01.2021 - 12.2021
  • Provided in-depth products and service support for mobile users.
  • Handled Apple/ IOS and Android setups, upgrades and troubleshooting.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

TOURISM- Travel And Service Management - Tourism And Hospitality

Humber Institute of Technology And Advanced Learning
Toronto, ON
08-2023

Skills

  • Team leadership
  • Effective communication
  • Risk assessment
  • Document organization
  • Customer relationship management
  • Problem solving
  • Digital marketing
  • Data analysis

Timeline

Security Supervisor

Knights On Guard
05.2023 - Current

Travel Expert

Sunwing
05.2023 - 11.2023

Freelance digital tasks

Mobile Solutions
01.2021 - 12.2021

TOURISM- Travel And Service Management - Tourism And Hospitality

Humber Institute of Technology And Advanced Learning
JASMINE KAUR