Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service agent position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Supervisor
Fatburger
COURTENAY, Brit Columbia
08.2020 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Personal Shopper
Superstore
Courtenay, BC
12.2018 - 01.2020
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Interactive Media And Communication Design - Graphic And Digital Design
North Island College
Courtenay, BC
06.2020
Bachelor In Computer Applications -
DAV University
India
05.2017
Skills
Customer Service
Staff Supervision
Resolving Complaints
Management Training
Cash Management
Employee Training
Multitasking and Organization
Hardworking and Reliable
Microsoft Office
Timeline
Supervisor
Fatburger
08.2020 - Current
Personal Shopper
Superstore
12.2018 - 01.2020
Interactive Media And Communication Design - Graphic And Digital Design
North Island College
Bachelor In Computer Applications -
DAV University
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