Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic, Reliable and team-driven with 4 years of experience working in busy environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Technical Support Intern
Gao Tek
03.2020 - 08.2020
Reduced downtime for employees by quickly troubleshooting hardware and software problems.
Assisted in the development of internal documentation related to IT procedures, increasing overall departmental organization and accessibility of information.
Contributed to a positive work environment within the IT department by maintaining a solutions-oriented mindset and a collaborative team spirit.
Sandwich Artist/Restaurant Cashier/Prep Worker
Subway
08.2020 - 06.2021
Greeted guests, promoted specials, and took orders.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Kept workplace clean and organized in line with restaurant policies.
Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Cashier
Popeyes Louisiana Chicken
11.2020 - 05.2021
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Manager
Popeyes Louisiana Chicken
05.2021 - 09.2021
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Managed inventory control, cash control, and store opening and closing procedures.
Warehouse Associate
Amazon
09.2021 - Current
Streamlined inbound processes by accurately receiving, sorting, and storing incoming shipments.
Unloaded pallets and deliveries and organized products in warehouse.
Solved problems involving damaged packages, returns, incorrect labels, etc.
Multitasking to get work done on time.
Education
Graduate Certificate - Wireless Information Networking
Fleming College
Peterborough, ON
Bachelor of Computer Applications - IT
I.K Gujral Punjab Technical University
Punjab
Skills
Lifting and sorting
Packaging and Labeling
Cash handling proficiency
Adaptability and Resilience
Strong Communication Skills
IT support experience
MySQL
Java
Logical reasoning
C and C
Microsoft Office proficiency
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
CCNA: Connecting Networks
CCNA: Scaling Networks
CCNA: Routing and Switching
Google Digital Unlocked
Academic Projects
Think Pawsitive
The website showcased a variety of animal products suitable for different dog breeds and cats. It featured a selection of sweaters, food items from various brands, the option to schedule appointments with local veterinarians, among other services, establishing itself as a complete resource for both canine and feline needs.
Heat Sensor using Raspberry Pi
Developed a heat sensor for fire alarms utilizing C++ to detect fire and log data into the system via Raspberry Pi and Windows OS.
PlanIt – Wedding Organizer
This web application was developed in Android Studio to assist both the groom and bride in listing services for their wedding, providing results based on their location. For instance, if a DJ was needed, the application would offer nearby service options along with ratings, utilizing Google Maps.
Timeline
Warehouse Associate
Amazon
09.2021 - Current
Manager
Popeyes Louisiana Chicken
05.2021 - 09.2021
Cashier
Popeyes Louisiana Chicken
11.2020 - 05.2021
Sandwich Artist/Restaurant Cashier/Prep Worker
Subway
08.2020 - 06.2021
IT Technical Support Intern
Gao Tek
03.2020 - 08.2020
Graduate Certificate - Wireless Information Networking