JASMINE J. GIBBS
Human Resources Senior Practitioner
Sacramento
Summary
Results-oriented HR Director with 10+ years of experience developing and executing successful human resources strategies across Retail, E-Commerce, Non-Profit, Technology, Education, and Healthcare sectors. Expertise in cross-functional collaboration, project management, and organizational transformation to align HR initiatives with business objectives. Comprehensive knowledge of employment regulations including Title VII, Title IX, ADA, FMLA, CFRA, HIPAA, and FLSA. Proficient in leveraging HR technology platforms like Workday, Kronos, ADP Workforce Now, Frontline, and UGK for optimizing operations and data-driven decision-making. Proactive and innovative Human Resources Director skilled in addressing company issues with a creative approach. Familiar with evolving industry and employment market demands. Specialties include benefits administration, compensation structuring, and recruitment.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Director of Human Resources
Highlands Community Charter and Technical Schools
03.2024 - Current
- Spearheaded creating and implementing essential HR policies, including employee handbooks, corrective action procedures, and Title IX compliance, collaborating with legal counsel and executive leadership to ensure organizational adherence to all regulatory requirements while enhancing workplace culture
- Directed strategic initiatives such as data-driven performance review processes and comprehensive compensation analysis to optimize workforce planning and align the organization’s human resources with its overarching goals
- Created and implemented a new employee handbook and multiple board policies in collaboration with legal counsel, ensuring compliance with federal, state, and local regulations, including specific laws in California and other states of operation
- Developed and enforced a corrective action policy to promote consistency and accountability at all organizational levels, reducing legal risks related to progressive disciplinary actions
- Launched NAVEX, an ethics and compliance system, ensuring accurate recording, investigation, and resolution of concerns, which led to a 40% increase in reports to HR and fostered a culture of trust within the organization
- Designed and implemented the organization’s first comprehensive employee chart, clarifying reporting structures and enhancing communication across departments
- Oversaw introducing the Title IX policy, ensuring compliance with state laws and education codes regarding sex-based discrimination and aligning the organization with all relevant regulations
- Created and implemented the Collaborative Circles initiative to improve communication and rebuild trust between leadership and staff, resulting in a 20% increase in employee satisfaction with leadership
- Developed the organization’s first Injury and Illness Prevention Plan (IIPP) in partnership with legal and safety teams, ensuring compliance with federal, state, and local safety regulations across all school sites
- Introduced a data-driven performance review process, linking merit increases and promotions to measurable performance outcomes, achieving a 30% reduction in promotion-related costs
- Led the implementation of the company’s first HRIS (Frontline), centralizing employee data and enabling self-service access to essential documents while integrating with existing HR and payroll systems
- Directed a comprehensive compensation and job analysis to ensure compliance with state and federal laws, optimize strategic workforce planning, and verify alignment between job descriptions and actual roles
- Implemented the E-Verify system, ensuring the organization’s compliance with federal I-9 employment verification requirements
Western Region Human Resources Manager
URBN; Urban Outfitters Inc.
05.2023 - 02.2024
- Led comprehensive HR functions across multiple sites, spearheaded company-wide HR initiatives, initiated and guided change management efforts, and successfully transformed the organizational culture for the West Coast sites
- Managed and supervised the HR operations of three distinct warehouse facilities, two of which are located in Reno, Nevada, and the third in Phoenix, Arizona
- Drove the successful launch of a warehouse in Phoenix, Arizona, taking on the central role as the primary point of contact for the development and implementation of site-specific policies, overseeing all aspects of legal compliance necessary for the opening of this warehouse
- Managed a team of 5 HR professionals responsible for performance management, employee engagement, talent development, timekeeping, investigations, and more
- Designed Performance Improvement Plans (PIPs) for mid and senior-level leadership, and orchestrated a comprehensive overhaul of the organization-wide PIP process
- Implemented a targeted strategic engagement plan for two sites, resulting in a notable 20% improvement in employee engagement and positivity, as evidenced by the employee engagement survey results
- Developed and executed a comprehensive company-wide drug and alcohol testing policy in collaboration with legal counsel
- Established a dedicated food pantry initiative to support employees facing homelessness and food insecurity
- Additionally, forged strategic partnerships with local resources and organizations to enhance the assistance available to employees grappling with these challenges
- Established and executed a comprehensive network-wide process for the termination and suspension of leadership, resulting in immediate success in ensuring that all terminations and suspensions were carried out legally
Senior Human Resources Business Partner
Chewy
04.2022 - 05.2023
- Responsible for working alongside operational managers to ensure all HR activities, engagements, and processes are carried out to the highest standard
- Managed a team of 10+ HR professionals responsible for performance management, employee engagement, talent development, timekeeping, investigations, and more
- Investigated 3-5 complex cases monthly and recommended the appropriate disciplinary measures for all cases related to Title VII, unlawful harassment, safety, time and attendance, and interpersonal conflict
- Trains HR staff in three warehouses on properly administering ADA, FMLA, leave of absence, and workers' compensation and operates as the escalation point of contact
- Created a new employee engagement initiative called ‘The Fun Zone’, which increased retention by over 10% and diversity awareness by 15%
- The success of this pilot led to multiple awards and recognition within the business as well as an external publication on the ongoing success
- Program managed a team of 10 and led the transition from ADP to Workday for a facility containing 1,200 team members and 40-50 managers, including change management and facilitating all training
- Partnered with business leaders to evaluate and approve reorganizations, restructures, and workforce reductions due to COVID-19 and ensured equity and compliance with company policy
Human Resources Generalist
Alluma
08.2019 - 06.2020
- Managed various HR functions, including recruitment, employee relations, and policy implementation, contributing to enhancing organizational culture and compliance
Human Resources Specialist
Blue Shield of California
05.2017 - 10.2018
- Analyzed HR data and metrics to provide insights that supported strategic decision-making and improved operational efficiencies within the HR department
Human Resources Coordinator
California Mentor
11.2015 - 11.2016
- Assisted in administrating HR functions, including benefits administration and compliance reporting, while contributing to improving employee engagement initiatives
Human Resources Administrative Assistant
Advanced Call Center Technologies
04.2015 - 11.2015
- Supported the HR team by coordinating administrative tasks, managing employee records, and assisting in the recruitment process to streamline HR operations
Education
Master of Science - Human Resources
Pepperdine University
Malibu, CA01-2020
Bachelor of Arts - Political Science
California State University - Northridge
Northridge, CA01-2010
Skills
Employee Relations
Certification
Professional in Human Resources (PHR) Certification, 2019
Affiliations
- Society of Human Resources (SHRM), Member
- National Human Resources Association (NHRA), Member
- Sacramento Area Human Resources Association (SAHRA), Member
Timeline
Director of Human Resources
Highlands Community Charter and Technical Schools
03.2024 - Current
Western Region Human Resources Manager
URBN; Urban Outfitters Inc.
05.2023 - 02.2024
Senior Human Resources Business Partner
Chewy
04.2022 - 05.2023
Human Resources Generalist
Alluma
08.2019 - 06.2020
Human Resources Specialist
Blue Shield of California
05.2017 - 10.2018
Human Resources Coordinator
California Mentor
11.2015 - 11.2016
Human Resources Administrative Assistant
Advanced Call Center Technologies
04.2015 - 11.2015
Master of Science - Human Resources
Pepperdine University
Bachelor of Arts - Political Science
California State University - Northridge
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