Summary
Overview
Work History
Education
Skills
Timeline
Generic

JASMINE HUGHES

Cazadero

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Physical Therapy Aide

Vibrant Care Rehabilitation
06.2024 - 01.2025
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Improved patient mobility using therapeutic exercises under instruction of physical therapist.
  • Selected modalities tailored to patient needs such as hot packs, cold packs, and electrical stimulation.
  • Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
  • Communicated with physicians to provide updates on patient care.
  • Maintained supply inventory by placing orders when supplies ran low.

Sales Lead

Purple
08.2023 - 06.2024
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Barista

Gold Coast Coffee & Bakery
09.2022 - 08.2023
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Used POS system to accurately enter orders and process payments.
  • Maintained store professionalism by cleaning and sanitizing work areas daily.

Team Lead/ Cashier

Swirl
08.2018 - 08.2022
  • Fostered a team-focused environment at Swirl, boosting productivity and morale
  • Provided continuous mentorship to new cashiers, fostering skill development and confidence
  • Guided team members to exceed service goals through hands-on coaching
  • Implemented customer feedback to improve service quality

Education

No Degree - Kinesiology with a concentration in Rehabilitation science

San Jose State University
05-2026

No Degree -

College of Marin
Kentfield, Ca
05.2022

High School Diploma - undefined

Sir Francis Drake High School
06.2020

Skills

  • Customer service
  • POS system
  • Clinical and administrative support
  • Detail-oriented
  • Insurance authorizations
  • Maintaining filing systems
  • Maintaining and cleaning equipment
  • CPR/AED certified

Timeline

Physical Therapy Aide

Vibrant Care Rehabilitation
06.2024 - 01.2025

Sales Lead

Purple
08.2023 - 06.2024

Barista

Gold Coast Coffee & Bakery
09.2022 - 08.2023

Team Lead/ Cashier

Swirl
08.2018 - 08.2022

High School Diploma - undefined

Sir Francis Drake High School

No Degree - Kinesiology with a concentration in Rehabilitation science

San Jose State University

No Degree -

College of Marin
JASMINE HUGHES