Jasmine Hoffman
Compton
Summary
Faced with family medical tragedies early in my childhood, I learned the value of presence, patience, and compassion. These experiences shaped me into someone who is attentive, teachable, and deeply humbled by the opportunity to care for others. As an LVN student with over 120 hours of hands-on CNA training and seven years of customer service experience in fast-paced, high-touch environments, I am seeking a Nursing Student Trained CNA position at Kaiser Permanente. I am committed to contributing to Kaiser’s culturally responsive care model, supporting clinical teams with empathy and professionalism, and growing within a community where we “thrive” together.
Overview
7
7
years of professional experience
Work History
Customer Service & Hospitality Roles
Various Employers
01.2016 - 01.2023
- Delivered high-quality service in fast-paced environments including restaurants, call centers, and administrative settings
- Answered multi-line phone systems and routed calls efficiently
- Performed data entry and maintained accurate records
- Resolved customer inquiries with empathy and professionalism
- Trained and supervised junior staff as lead waitress, ensuring smooth operations and team cohesion
- Demonstrated adaptability, emotional intelligence, and strong communication across diverse clientele
Education
Some College (No Degree) - LVN
California Career Institute
Hawthorne, CASkills
- Patient-centered care
- HIPAA awareness
- Multitasking and time management
- Strong verbal and written communication
- Team collaboration and leadership
- EMR familiarity (basic exposure)
- CPR & First Aid Certified
- Bilingual
Additional Highlights
- Passionate about serving diverse communities with dignity and respect
- Committed to Kaiser Permanente’s values of excellence, compassion, and innovation
- Eager to grow into a long-term nursing role within a supportive healthcare team
Timeline
Customer Service & Hospitality Roles
Various Employers
01.2016 - 01.2023
Some College (No Degree) - LVN
California Career Institute
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