JASMINE HERMIZ
Milton
Summary
A University student with an interest in furthering her work experience and gaining further knowledge of how and what the workplace entails. I intend to improve and apply my time management skills, organization, communication, etc. I try to be hardworking, responsible and respectful and allow myself to learn what it's like to work in the workplace community.
Overview
5
5
years of professional experience
Work History
Business Development & Leasing Representative
RENTmySPACE
01.2024 - Current
- Organized and hosted tours to attract potential renters, contributing to increased occupancy rates.
- Collaborated with maintenance teams to address tenant needs quickly, fostering a positive living environment.
- Utilized advanced communication skills to effectively present property features and benefits during tours.
- Increased tenant satisfaction by promptly addressing concerns and providing excellent customer service.
- Developed strong relationships with prospective tenants, facilitating successful lease agreements.
- Maintained accurate records of all leasing activities, ensuring timely renewals and minimizing vacancies.
- Coordinated move-in procedures for new tenants, ensuring a smooth transition into their new homes.
Legal Summer Student
Mosaic Transit Group
06.2023 - 08.2023
- Completed clerical tasks such as filing, copying, and distributing mail
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement
- Organized and maintained filing system to keep documentation easily accessible to fulfill requests for information
- Performed data entry and database management to accurately record information and protect data from unauthorized access
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail
- Provided clerical support, addressing routine, and special requirements
- Assisted with research projects to provide accurate and relevant information to support decision-making
Cashier Supervisor
Nofrills
09.2019 - 08.2023
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Built positive relationships with customers to increase repeat business
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration
- Monitored areas for security issues and safety hazards
Education
Bachelor of Arts - Honours Arts And Business (Co-operative)
The University of Waterloo
Waterloo, ON06.2027
Skills
- Retail Operations
- Time Management
- Cash Handling and Reconciliation
- Lease administration
- Telephone and email etiquette
- Training and mentoring
- Application processing
- Handling Complaints and Inquiries
- Cash Handling and Security
- Complaint Handling and Resolution
- Customer Loyalty
- Complex Problem-Solving
- Customer service expertise
- Organizational growth
Timeline
Business Development & Leasing Representative
RENTmySPACE
01.2024 - Current
Legal Summer Student
Mosaic Transit Group
06.2023 - 08.2023
Cashier Supervisor
Nofrills
09.2019 - 08.2023
Bachelor of Arts - Honours Arts And Business (Co-operative)
The University of Waterloo
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