Jasmine Harding
Norland,ON
Summary
A highly motivated professional who is results-oriented. Focused on providing tailored solutions suiting individual coverage needs. Demonstrates comprehensive understanding of insurance policies and regulations with informed recommendations for appropriate protection options. Passionate cultivator of loyal customer relationships and organizational service quality.
Overview
11
11
years of professional experience
Work History
Professional Fundraiser
Public Outreach
06.2023 - Current
- Coordinate functions for the purpose of raising funds for organizations.
- Self-motivated, with a strong sense of personal responsibility, working effectively in a face-paced call centre environment.
- Organize meetings, design verbiage for campaigns, and recruit sponsors by making to 100-200 dials per day.
- Maintaining records of sponsors.
- Organizing campaigns that will lead to donations
- Excellent communication skills, both verbal and written.
Financial Advisor (LLQP)
World Financial Group
11.2021 - Current
- Specializing in financial management, investments, life insurance and working with multiple product partners to meet client's financial needs.
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Ensured compliance with industry regulations and company policies while serving clients'' best interests.
Paralegal Internship
David M. Cohn
02.2020 - 03.2021
- Sit in client interviews and maintain general notes, files and contact with approximately 20-40 clients and senior lawyers
- Locate and partake in the interviews of witnesses
- Conduct investigation techniques, statistical and documentary research
- Conduct legal research and analysis
- Draft legal documents, correspondence and pleadings
- Index files, Summarize depositions, interrogatories and testimony
- Attend, court or administrative hearings and trials with the attorney
- Author and sign correspondence provided the paralegal status is clearly indicated and the correspondence does not contain independent legal opinions or legal advice.
Law Clerk/ Case Management Officer
Ontario Public Service
04.2017 - 03.2020
- Managing all aspects of hearing preparation, including opening of electronic and hard-copy files, confirming hearing dates, drafting and serving Notices of Hearing
- Managed client calls and responded appropriately to define and resolve the impact of family support issues by using program policies, procedures and legislation pertaining to family support issues and problems
- Attending hearings in the capacity of secretary
- Consulted with internal and external stakeholders (e.g
- Legal counsel, financial officers, welfare and social assistance agencies, MPP offices, Ombudsman, court staff and lawyers) to identify, analyze, evaluate options and obtain advice for effective resolution of client and legal issues
- Used analytical and problem-solving skills to enforce and manage the resolution of complex client support issues and conflict resolution skills to deal with sensitive and emotionally charged issues for a case load of 1500 people
- Oversaw and enforced regulations with appropriate actions under the Family Law Act and Family Responsibility and Support Arrears Enforcement Act.
Pay and Benefits Specialist
Ontario Public Service
12.2015 - 04.2017
- Efficiently managed a payroll portfolio of 300 employees by closely working with human resources representatives, ministry employees, managers and external contacts such as Pension Boards and Service Canada
- Assisting with Finance duties and annual budgeting process, such as processing invoices and expense reports, and preparing variance analyses
- Provided excellent customer service while administering payroll, pension and benefits changes for all OPS employees
- Met hard deadlines for bi-weekly payroll cut-off, preparing monthly remittances and assisting with various reconciliations and calculations
- Utilized Microsoft Office (Word, PowerPoint, Excel) to prepare and maintain schedules, reports, and correspondence, including briefing notes.
Pay and Benefits Liaison
Ontario Public Service
05.2014 - 12.2015
- Provided pay and benefits administrative support services and served as the first point of contact for branch/school management and staff on pay, benefits, and human resources processes and procedures in an assigned provincial school location
- Liaised between employees, employee services unit, and payroll benefits specialists to address employees' compensation, benefits, payroll and attendance issues
- Liaised with branch human resources advisors and external stakeholders (e.g., Provincial Schools Authority, AMAPCEO, OPSEU CRA) to address a variety of complex employee issues during new hires, terminations, leaves of absences, benefits claims, verification of employment, attendance, and salary reconciliations
- Resolved payroll, benefits discrepancies and provided resolutions within tight timelines
- Liaised with managers to resolve conflicting priorities in effective and efficient manner.
Senior Consultant
Federal Pardon and Waiver Services
03.2013 - 05.2014
- Successful Senior Consultant for clients looking to obtain a Canadian Pardon, U.S
- Government Entry Waiver or a Rehabilitation Certification
- Interviewed and qualified clients from their criminal record base of indictable or summary offenses to determine if this is a service they qualify for
- Ensured and checked that client has fulfilled all probation and parole requirements with Policing Services and Crown Attorneys offices
- Prepared case files for submission to the Parole Board or Homeland Security to aid in the decision process with a 98% success rate for clients applying for pardons to the Parole Board
- Liaised with Court Offices, Local Police Officers, Royal Canadian Mounted Police officers regarding dispositions, checks and any other legal work pertaining to the application.
Education
Life License Qualified Program - Finance
Financial Services Regulatory Association
Toronto, ON01.2021
College diploma - Paralegal
TRIOS COLLEGE
Toronto, ON02.2020
College Certificate - HR and Payroll Management
Eventrix
Online2016
Associate of Arts -
Royal Conservatory of Music
Toronto, ON06.2014
High school diploma or GED -
Stouffville District
Stouffville, ON06.2011
Skills
- Excellent customer service
- Policy and procedural knowledge
- Critical thinking skills
- Detail orientated
- Superior communication
- Process evaluation
- Case management
- Administrative support
- Human Resources
- Management
- Recruiting
- Payroll
- Budgeting
- Financial Report Writing
Timeline
Professional Fundraiser
Public Outreach
06.2023 - Current
Financial Advisor (LLQP)
World Financial Group
11.2021 - Current
Paralegal Internship
David M. Cohn
02.2020 - 03.2021
Law Clerk/ Case Management Officer
Ontario Public Service
04.2017 - 03.2020
Pay and Benefits Specialist
Ontario Public Service
12.2015 - 04.2017
Pay and Benefits Liaison
Ontario Public Service
05.2014 - 12.2015
Senior Consultant
Federal Pardon and Waiver Services
03.2013 - 05.2014
Life License Qualified Program - Finance
Financial Services Regulatory Association
College diploma - Paralegal
TRIOS COLLEGE
College Certificate - HR and Payroll Management
Eventrix
Associate of Arts -
Royal Conservatory of Music
High school diploma or GED -
Stouffville District
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