Jasmine Hamby
Riverside ,CA
Summary
Experienced with delivering exceptional guest interactions and service. Utilizes communication and problem-solving skills to meet and exceed guest expectations. Knowledge of hospitality standards and practices, contributing to seamless operations.
Positive, personable, and efficient with knack for creating welcoming environments. Possesses foundational hospitality knowledge and excellent communication skills. Ready to make positive impact by ensuring guest satisfaction and smooth operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server Trainer
Ay Mi Pa Restaraunts
01.2021 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Monitored new server performance and offered continuous support throughout training period.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
Server
Yardhouse
02.2017 - 01.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Education
Bachelor of Science - Nursing
Loma Linda School of Nursing
Loma Linda 06-2025
Associate of Science - Nursing Associates
Riverside Community College
Riverside, CA06-2021
Skills
- Effective time management
- Order accuracy
- Safe handling procedures
- Policy enforcement
- Staff monitoring
- Critical thinking
- Attention to detail
- Clear communication
Certification
- Certified [BLS Certified] - [2025]
Timeline
Server Trainer
Ay Mi Pa Restaraunts
01.2021 - Current
Server
Yardhouse
02.2017 - 01.2021
Bachelor of Science - Nursing
Loma Linda School of Nursing
Associate of Science - Nursing Associates
Riverside Community College
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