Jasmine Gray-Scott
Warkworth
Summary
Dynamic and dedicated professional with a strong background in animal care, exemplified during my time at Mafagini Safari. Leveraging exceptional organizational skills and a positive attitude, I fostered a supportive environment while enhancing animal welfare. Proven ability to build trust with clients and deliver tailored services, ensuring satisfaction and repeat business.
Overview
9
9
years of professional experience
Work History
Volunteer
New Start Standardbreds
03.2020 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Supported animal welfare, caring for animals and facilitating adoption events.
Pet Sitter
Self Employed Services
03.2019 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
- Gave medication to pets following guidelines from owners.
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
- Increased client retention rate through excellent communication skills and genuine love for animals.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
- Conducted initial consultations with new clients to understand their pets' routines and care preferences, setting stage for successful engagements.
- Tailored pet care strategies to accommodate special needs or dietary restrictions, ensuring their comfort and health.
- Managed scheduling and appointments efficiently, maximizing time spent on pet care and minimizing idle periods.
- Offered grooming services to pets, including bathing and brushing, to maintain their hygiene and appearance.
- Enhanced pets' emotional wellbeing by providing companionship and affection, reducing anxiety during their owners' absence.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Horse Caretaker
Mafagini Safari
07.2019 - 09.2019
- Ensured safety of horses by maintaining clean and secure stables at all times.
- Developed strong bonds with horses through consistent care and attention, fostering trust between caretaker and animal.
- Provided treatment for minor horse injuries.
- Administered medications to horses as prescribed by veterinarians, resulting in improved health conditions.
- Enhanced horse health by providing regular grooming, exercise, and proper nutrition.
- Monitored horse behavior for signs of stress or illness, promptly addressing any concerns with veterinary professionals.
- Managed inventory of feed, supplies, and equipment necessary for daily horse care operations.
- Educated new staff members on proper horse handling techniques and safety protocols to ensure consistency in care across the team.
- Fit gear for horses and specific riders.
- Led horses from stables to fields and back to maintain control of animals.
- Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
- Mucked out stables, swept yard and stacked feed and bedding to foster clean and comfortable environment for animals.
- Checked horses for wellness issues to report problems or treat minor ailments and injuries.
- Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
- Tacked up horses to increase control over movements.
- Kept records of vaccinations, worming and shoeing to maintain animal health.
- Prepared horses for riding, competitions and shows to condition animals to perform at best.
- Donned hard hat, riding boots and body protector on horseback to prevent injury to joints, bones and internal organs.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Followed pet care instructions for dietary needs and medication regimens.
- Trained animals in behavioral compliance or other special routines or commands.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Pet Groomer
Self Employed Services
03.2017 - 2024
- Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
- Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
- Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions.
- Reduced stress for anxious pets with gentle handling techniques and calming environments during grooming sessions.
- Managed inventory of grooming supplies and equipment, placing orders as needed to maintain adequate stock levels.
- Ensured client satisfaction throughout the entire grooming process from initial consultation through completion.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Collaborated with fellow groomers to share knowledge, tips, and best practices within the industry.
- Increased customer satisfaction with attentive care for each client''s specific needs and preferences.
- Educated clients on proper at-home grooming practices to maintain their pets'' overall health between appointments.
- Upheld strict sanitation standards by thoroughly cleaning tools, equipment, surfaces after each use.
- Enhanced pet appearance through skilled fur styling and expert scissor techniques.
- Boosted repeat business by building strong relationships with clients and their pets through friendly interactions.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for behavioral problems and signs of health issues.
- Reset procedure rooms between appointments and disinfected equipment.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Education
Pet Grooming
Animal Behaviour College
Correspondence 08.2018
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Team collaboration
- Leadership qualities
- Community service
- Time management
- Adaptability and dependability
- Flexible schedule
- Customer service
- Community engagement
- Answering phones
- Volunteer recruitment
- Conflict resolution
- Fundraising
- Fundraising events
- Documentation and reporting
- Recordkeeping
- Friendly and outgoing
- Multitasking and organization
- Reliability and punctuality
- Clear communication
- Empathy and patience
- Verbal and written communication
- Volunteer orientation
- Multitasking
- Reliability
- Active listening
- Self motivation
- Organizational skills
- Adaptability
- Emotional awareness
- Adaptability and flexibility
Languages
English
Native or Bilingual
Timeline
Volunteer
New Start Standardbreds
03.2020 - Current
Horse Caretaker
Mafagini Safari
07.2019 - 09.2019
Pet Sitter
Self Employed Services
03.2019 - Current
Pet Groomer
Self Employed Services
03.2017 - 2024
Pet Grooming
Animal Behaviour College
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