Jasmine Dominguez
Los Angeles
Summary
Dynamic retail professional with extensive experience at Goodwill Inc., excelling in customer service and cash handling. Proven ability to enhance sales through effective product knowledge and upselling techniques. Recognized for fostering team collaboration and resolving customer issues promptly, ensuring a positive shopping experience and loyalty retention.
Developed exceptional customer service and sales skills in fast-paced retail environment, demonstrating ability to connect with diverse clientele and drive sales. Proven track record in team leadership and problem-solving, with focus on enhancing customer experiences. Seeking to transition into new field, leveraging transferable skills to contribute to new team and drive success.
Overview
4
4
years of professional experience
Work History
Cashier
7-eleven
Los Angeles, CA
12.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained cleanliness and organization of work area to ensure compliance with safety standards.
- Implemented promotional displays to increase product visibility and drive sales.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Lead Retail Sales Associate
Goodwill Inc
Los Angeles, CA
05.2022 - 11.2025
- Assisted customers with product selections and inquiries, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to inform customer decisions effectively.
- Organized merchandise displays to optimize store layout and improve visibility of products.
- Supported inventory management by restocking shelves and conducting regular stock checks.
- Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.
- Boosted sales performance with persuasive communication skills and extensive product knowledge.
- Ensured a welcoming store atmosphere, maintaining cleanliness standards and promptly addressing any customer concerns.
- Mentored new associates, sharing best practices and helping them develop their selling skills for improved performance.
- Completed thorough opening/closing procedures each day without supervision, ensuring a secure and orderly store environment.
- Provided exceptional customer service, leading by example for junior associates in delivering memorable interactions.
- Contributed to team success by consistently meeting or exceeding individual sales goals.
- Kept shelves stocked with popular items during busy hours, reducing wait times for customers seeking specific products.
- Collaborated with team members to create a welcoming environment and promote teamwork.
- Supported management in achieving overall store objectives, assisting with staff training sessions as needed.
Education
High School Diploma -
View Park High School
Los Angeles, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Cash handling and management
- Promotions and discounts
- Honest and dependable
- Basic math
- Upselling techniques
- Reliability and punctuality
- Written and verbal communication
- Product restocking
- Inventory management
- Daily reporting
- Drawer balancing
- Product recommendations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
7-eleven
12.2025 - Current
Lead Retail Sales Associate
Goodwill Inc
05.2022 - 11.2025
High School Diploma -
View Park High School