Jasmine De La Cruz
Chino
Summary
Positive, reliable, and customer-focused, bringing comprehensive understanding of food safety standards and customer service best practices. Possesses excellent communication and teamwork skills, combined with knack for problem-solving and multitasking. Committed to creating welcoming and efficient dining experience for all customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service and Food Champion
Taco Bell
04.2025 - 07.2025
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Reduced order processing time through effective multitasking and prioritization of tasks.
- Collaborated with kitchen staff to maintain optimal food quality while managing ticket times effectively during high volume periods.
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
- Promoted upselling opportunities with suggestive selling techniques, boosting overall sales revenue for the establishment.
Sales Associate
Spencer's Gifts
11.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
Pet Care Associate
PetSmart
09.2023 - 11.2023
- Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
- Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
- Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
- Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
- Improved pet health and wellbeing by administering medication, conducting routine checkups, and addressing any special needs.
- Managed inventory of pet supplies including food, toys, grooming tools, ensuring availability of necessary items at all times.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Cashier
El Pollo Loco
04.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Pathways Academy Charter School
Menifee, CA12-2025
Skills
- imaginative design skills
- dedicated team member
- innovative thinking
- efficient task management
- approachable demeanor
- interpersonal skills
- Customer service focus
- Conflict resolution
- Complaint handling
Certification
Food Handlers Card Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Service and Food Champion
Taco Bell
04.2025 - 07.2025
Sales Associate
Spencer's Gifts
11.2023 - 01.2024
Pet Care Associate
PetSmart
09.2023 - 11.2023
Cashier
El Pollo Loco
04.2023 - 10.2023
High School Diploma -
Pathways Academy Charter School
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