Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jasmine Chaides

Bakersfield

Summary


Positive and solution-focused, bringing deep understanding of logistical operations and strong organizational and management abilities. Well-versed in coordinating complex schedules and managing high-pressure environments, ensuring seamless communication and efficiency. Dedicated to optimizing dispatch processes, improving response times, and enhancing customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Dispatch Supervisor

Cadez Transport LLC
09.2024 - Current
  • Supervised team of employees and provided training focused on maximizing overall performance.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.

Office Services Specialist

Kern County Department Of Human Services
02.2024 - 09.2024
  • Distributed incoming mail from shipments, couriers and postal delivery to various departments within organization.
  • Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
  • Reviewed files and records to obtain information to respond to customer and client requests.
  • Monitored stock of office supplies to report shortages to management.
  • Completed general administrative tasks by proofreading documents, transcribing handwritten information and operating calculators to verify financial records.

Administrative Clerk II

Henrietta Weill Memorial Child Guidance Clinic
05.2023 - 02.2024
  • Entered data into system and updated customer contacts with information to keep records current.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Input data and processed system change to generate accurate reports.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.

Phlebotomy Team Lead

Houchin Community Blood Bank
05.2020 - 05.2022
  • Improved patient satisfaction by consistently providing efficient and accurate blood draws.
  • Enhanced team morale with effective communication and proactive problem-solving strategies.
  • Streamlined the phlebotomy process for better time management and increased daily test completion rates.
  • Facilitated cross-training initiatives to enhance overall team skills and versatility in various aspects of phlebotomy responsibilities.
  • Ensured proper clinical documentation by meticulously recording all relevant information for each patient encounter.
  • Implemented quality control measures to ensure accurate results and reduce costly errors in testing procedures.

Business Development Manager

Haddad Auto Group
01.2017 - 01.2020
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.

Education

Associate of Science - Cardiac Sonography

High Dessert Medical College
Bakersfield, CA
02-2026

License in Phlebotomy - Phlebotomy

Liberty Career College
Bakersfield, CA
05-2020

High School Diploma -

Val Verde High School
Perris, CA
03-2016

Skills

  • Logistics Management
  • Office Supply Management
  • Ensuring Data Privacy
  • Lab safety compliance
  • Team Management
  • Employee training
  • Database entry
  • HIPAA regulations
  • Adaptable to change
  • Billing and invoicing
  • Scheduling appointments
  • Business development and planning
  • Phlebotomy procedures
  • Business development

Certification

  • Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
  • Basic Life Support (BLS) Certification - American Heart Association or Red Cross.


Languages

Spanish
Native or Bilingual

Timeline

Dispatch Supervisor

Cadez Transport LLC
09.2024 - Current

Office Services Specialist

Kern County Department Of Human Services
02.2024 - 09.2024

Administrative Clerk II

Henrietta Weill Memorial Child Guidance Clinic
05.2023 - 02.2024

Phlebotomy Team Lead

Houchin Community Blood Bank
05.2020 - 05.2022

Business Development Manager

Haddad Auto Group
01.2017 - 01.2020

Associate of Science - Cardiac Sonography

High Dessert Medical College

License in Phlebotomy - Phlebotomy

Liberty Career College

High School Diploma -

Val Verde High School

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Jasmine Chaides