Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jasmine Castellanos

Fontana

Summary

Dynamic and reliable bartender known for enhancing customer satisfaction through exceptional service and high-quality cocktails. Proven ability to multitask effectively while training new staff and managing cash handling. Committed team player with a strong focus on building lasting relationships and promoting a welcoming atmosphere.

Overview

5
5
years of professional experience

Work History

Bartender/Server

Oggispizzaandbrewingco
01.2024 - 03.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Executed opening and closing tasks, generated sales reports, and set up for the next shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Cocktail Waitress

Satin
08.2020 - 07.2024
  • Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
  • Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.

Bartender

Dolphin Lounge
10.2020 - 01.2022
  • Oversaw high volumes of clients during events, late hours, and weekends.
  • Accurately handled financial transactions and ensured balanced accounting after each work period.
  • Set up necessary materials and equipment for the incoming team.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

In Progress - Holistic Medicine

Riverside City College
Riverside, CA

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Food service

Languages

Spanish
Native or Bilingual

Timeline

Bartender/Server

Oggispizzaandbrewingco
01.2024 - 03.2025

Bartender

Dolphin Lounge
10.2020 - 01.2022

Cocktail Waitress

Satin
08.2020 - 07.2024

In Progress - Holistic Medicine

Riverside City College

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Jasmine Castellanos