Jasmine Camarena

• Verbal/Written Communication
• Professional Phone Etiquette
• In-person Guest Assistance
• Member Experience/Concerns
• Complaint Resolution/ Conflict De-escalation
• Coordinate with Sales Associates/Personal Trainers

in scheduling

• Maintain accurate records of finances

• Customer Service
• Vehicle Check-In/Out procedure
• Crowd management
• Traffic Flow Coordination
• Conflict Resolution/De-escalation
• Provide direction/information
• Implemented safety and security protocols consistently

• Answered and directed phone calls to ensure efficient communication
• Maintain/organize physical and digital filing systems
• Performed data entry and updated company records to maintain accurate information
• Assisted with inventory management and administrative tasks to support departmental operations
• Securely maintain confidential records

• Setting appointments and

organizing scheduling

• Answer phone calls, emails,

and general inquiries

• Maintain accurate records and

update appointment databases

• Handle photocopying, scanning,

and documentation

• Digital promotion design
• Assist with setting up displays,

programs and library events

• Communicate with students.tutors/

administrators for events and appointments

• Operate cash register and process physical and digital payment
• Provide friendly customer service
• Follow food safety guidelines and sanitation standards
• Maintain a clean and organized work station
• Package and restock food items and utilities