Dynamic professional with a strong background in customer service and project management. Known for exceptional communication skills and attention to detail, ensuring a positive experience for guests and efficient operations.
Overview
4
4
years of professional experience
Work History
Volunteer
Reef Guardians
Princeville
08.2022 - 09.2022
Collected and organized data about marine organisms to be used for app development.
Followed directions from supervisors and completed tasks within appropriate timeframe.
Worked with other volunteers to teach children about the care and maintenance of ocean resources.
Guided groups of children through snorkeling tours.
Hostess
Bell Tower Cafe
Los Altos
08.2018 - 06.2021
Responsible for greeting and seating guests in a timely manner.
Managed and coordinated reservations to optimize seating efficiency.
Provided menu information, answering questions about food and drink selections.
Made all of the drinks, as well as crafted specialty coffee and tea beverages.
Customer service and people skills were absolutely necessary, as I was the first person to greet the guests upon entering the restaurant, and a positive first impression was (and is) always important!
Volunteer
Kauai Food Pantry
Kilauea
06.2020 - 08.2020
Packaged and organized perishable and non-perishable goods for donation.
Managed fresh produce items and distributed them appropriately to those in need.
Handed out care packages to families who came to pick them up on pick-up day, assessed the needs of each individual, and added additional items to address those needs.
Collaborate with other volunteers to create a positive work environment, and better prepare for the following week.