Jasmine Adway

Directed daily operations for grant-funded youth and family programs supporting organizational growth, community engagement, and program implementation. Partnered with executive leadership to establish operational workflows, oversee compliance activities, strengthen staff performance, and coordinate cross-functional initiatives that enhanced service delivery and organizational effectiveness.

Key Highlights

• Led operational startup activities for a newly established program location, developing workflows and administrative processes to support daily operations.
• Managed program implementation for multiple grant-funded initiatives serving youth and families.
• Oversaw participant tracking, documentation, compliance reporting, and operational records.
• Collaborated with leadership on strategic planning, program evaluation, and continuous process improvement.
• Supported budgeting, resource coordination, and organizational operations in a fast-paced nonprofit environment.
• Managed cross-functional teams to implement strategic projects, enhancing service delivery and stakeholder engagement.

Served as a trusted operational leader supporting one of Los Angeles County's largest domestic violence organizations by combining direct client services with administrative and operational oversight. Partnered with site leadership to maintain daily operations, ensure regulatory compliance, oversee documentation quality, coordinate staff scheduling, and support multidisciplinary teams. Frequently served as the acting onsite leader in the Site Director's absence, ensuring continuity of operations while maintaining high standards of service delivery, compliance, and team accountability.

Key Highlights

• Managed a caseload of 25 clients, connecting individuals and families with healthcare, housing, legal, educational, and community resources.
• Served as the primary onsite operational lead during the Site Director's absence, overseeing daily office operations, staff support, workflow coordination, and issue resolution.
• Coordinated staffing schedules, rotating late-office coverage and managing employee time-off calendars to ensure uninterrupted program operations.
• Facilitated staff meetings, communicated operational updates, and provided day-to-day guidance to a multidisciplinary team of approximately 6-8 employees.
• Mentored and trained new employees on documentation standards, program workflows, case management procedures, and organizational policies.
• Reviewed staff timesheets for accuracy, identified discrepancies, and communicated corrections to maintain payroll accuracy and accountability.
• Maintained accurate client records within Salesforce CRM and Bitfocus HMIS, ensuring compliance with grant requirements, organizational policies, and federal reporting standards.
• Generated system reports and retrieved data queries to support program monitoring, compliance activities, and leadership reporting.
• Conducted documentation reviews, quality assurance activities, and compliance monitoring in preparation for internal audits and external funding reviews, including CIFD.
• Performed AMPI household searches, eligibility verification, and data validation to support accurate client enrollment and program reporting.
• Collaborated with executive leadership and cross-functional partners to resolve operational issues, improve workflows, and support organizational initiatives.
• Maintained complete grant documentation that contributed to successful compliance with funding and regulatory requirements.

Managed end-to-end event operations for private and community events, overseeing logistics, vendor coordination, scheduling, client communications, and on-site execution. Delivered high-quality customer experiences by coordinating multiple moving parts, managing timelines, and ensuring seamless event operations from planning through completion.

Key Highlights

• Coordinated event logistics, timelines, and vendor communications for private events of varying sizes.
• Managed event setup, execution, and breakdown while ensuring high standards of customer service and professionalism.
• Built and maintained strong client relationships, resulting in repeat business and referrals.
• Oversaw inventory planning, supply coordination, and event preparation to ensure operational readiness.
• Resolved real-time event challenges while maintaining a positive guest experience.
• Balanced multiple priorities in fast-paced environments requiring adaptability, organization, and attention to detail.
• Generated approximately 70% of business through referrals and returning clients.
• Operated independently, managing scheduling, client communication, invoicing, and day-to-day business operations.

Founded and directed a community-based dance program, overseeing all aspects of program operations including curriculum development, scheduling, budgeting, student recruitment, family engagement, and event planning. Successfully managed daily business operations while fostering a positive learning environment for students and families.

Key Highlights

• Founded and managed all operational aspects of an independent dance program serving approximately 20 students annually.
• Designed instructional curriculum and coordinated class schedules, performances, and community events.
• Managed budgeting, registration, communications, and program logistics.
• Built strong relationships with families, contributing to approximately 80% participant retention.
• Coordinated recitals and special events, overseeing planning, logistics, and execution.
• Promoted the program through community outreach and word-of-mouth marketing.
• Balanced instructional responsibilities with business operations, demonstrating entrepreneurship and organizational leadership.

Provided developmentally appropriate instruction while fostering a safe, inclusive, and engaging learning environment for young children. Partnered with families and colleagues to support student development, maintain classroom operations, and promote positive behavioral and educational outcomes.

Key Highlights

• Developed and implemented age-appropriate lesson plans and classroom activities.
• Built strong partnerships with families through consistent communication and progress updates.
• Planned and delivered instruction for classrooms of 15 preschool students.
• Supported students' academic, social, and emotional development through individualized instruction.
• Collaborated with teaching staff to coordinate classroom operations and school activities.