Jasmine .
Calgary,AB
Summary
Diligent Medical Office Assistant with solid background in medical office operations and patient care coordination. Proven ability to manage appointment scheduling, patient records, and billing processes while maintaining high level of accuracy. Demonstrated proficiency in electronic health records management and effective communication with both patients and healthcare providers.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Office Assistant Practicum
Kingswood Medical Clinic
12.2024 - 01.2025
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Registered and verified patient records before triage with most up-to-date information.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Provided prompt, polite and professional in-person and telephone customer service.
- Used Med Access software to schedule appointments for doctor visits and procedures.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Prepared and processed patient referrals and transfer requests.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Processed medical insurance claims and payments.
- Assisted medical staff during examinations to enhance patient comfort and safety.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Early Childhood Educator Assistant
Summit Kids
01.2024 - 06.2024
- Communicated with parents to inform about child's progress and classroom behavior.
- Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
- Supervised children during in-classroom activities and on playground.
- Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational materials.
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Engaged and entertained children through recreational and educational activities.
- Encouraged children to interact with each other and participate in group activities.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Enforced rules and instructions to maintain discipline.
- Prepared reports and maintained administrative records.
- Ensured a safe and nurturing environment for all students by adhering to preschool policies and procedures.
- Contributed ideas for classroom decorations that fostered creativity and imagination among young learners.
Health Care Aide
Bayshore Home Health
08.2023 - 06.2024
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean, safe, and well-organized patient environment.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with therapy exercises as specified by care team.
Education
Associate of Arts - Medical Office Assitant And Unit Clerk Course
MCG Career College
Calgary, AB06-2024
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- Medical reception
- Medical terminology
- Insurance verification
- Office administration
- Managing patient records
- Patient scheduling
- Appointment coordination
- Records management
- Medical records maintenance
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- CPR/AED Level C Certification
CPR Certification by Canadian Red Cross valid from December 2023 to December 2026.
- First Aid Certification
First Aid Certification by Canadian Red Cross completed February 2024.
Interests
- Gym Workouts
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
- Enjoy participating in fun and entertaining activities for overall physical and mental well-being
- Enjoy hobbies that combine physical activity with outdoor exploration
- Acting and Theater
- I have a passion for photography and editing photos
- Fashion and Style
Timeline
Medical Office Assistant Practicum
Kingswood Medical Clinic
12.2024 - 01.2025
Early Childhood Educator Assistant
Summit Kids
01.2024 - 06.2024
Health Care Aide
Bayshore Home Health
08.2023 - 06.2024
Associate of Arts - Medical Office Assitant And Unit Clerk Course
MCG Career College
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