Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Jasmina Zebeljan

Brampton,ON

Summary

I acquire excellent leadership skills, dynamic interpersonal communication skills and strong mentoring ability.

Equipped to support the mission of any aquatic program, as a Lifeguard or Swimming/Lifesaving or First Aid instructor, I will focus on cultivating programming and hardworking on obtaining and attracting dedicated and satisfied customers, with an emphasis on teamwork and perseverance.

Overview

20
20
years of professional experience

Work History

Lifeguard/ Swim Instructor/Lifesaving Instructor

Lifesaving Academy
10.2023 - 12.2023

    As a lifeguard my duties included monitoring recreational swimming areas. Maintaining the quality of sanitation of pool by testing chemical levels every three hours. While observing activities in assigned areas, to detect hazards, disturbances, and safety of patrons.

    • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
    • Attentively monitored swimmers to identify distress.
    • Monitored safety of guests in and around swimming pool.
    • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
    • Demonstrated rescue techniques and provided first aid in emergency situations.
    • Recorded daily activity logs and incident reports for tracking purposes.
    • Educated patrons on safety protocols and enforced safety rules.
    • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
    • Provided friendly customer service to guests and addressed concerns.
    • Responded to patron incidents in professional and timely manner.
    • Administered CPR and first-aid following best practices.
    • Responded to emergency situations in a timely, efficient manner.
    • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
    • Inspected pools and pools areas for adherence to safety protocols.
    • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
    • Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
    • Reminded students to practice swimming strokes to develop their skills and improve technique.
    • Entered water immediately to pull struggling swimmers to safety.
    • Scanned main areas to monitor for any safety risks.
    • Assisted in organizing and implementing recreational activities and programs.
    • Tracked students' progress and gave constructive feedback for skills requiring improvement.
    • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
    • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
    • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
    • Prepared equipment before each class class and stored items promptly after classes.
    • Provided positive reinforcement and motivation to increase student confidence and performance.
    • Developed and implemented lesson plans based on individual student needs.
    • Demonstrated proper form and technique to prevent injury.
    • Set up and broke down equipment before and after classes.

Library Technician PIC

Brampton Public Library
09.2003 - 06.2023
  • Mitigated librarian workload by independently managing basic patron requests and locating materials.
  • Showed patrons where to find library resources and collected equipment, reference pieces, and other items.
  • Combined traditional skills ol librarian with instructional technologist and instructional designer to enhance all facets of learning.
  • Kept library shelves and printed materials well-stocked and organized according to established system.
  • Organized and maintained detailed records on equipment use, materials logs and circulation activities.
  • Maintained and updated patron records in library system database.
  • Helped patrons to complete forms for library card issuance.
  • Located desired customer items through interlibrary loan system and coordinated deliveries.
  • Assisted patrons with operation of library photocopiers, microfiche and audio/visual equipment.
  • Monitored patrons to enforce adherence to library policies for material management and behavior.
  • Communicated with other local and regional branches to locate materials for inter-library loans.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated leadership skills in managing projects from concept to completion.

Education

Master of Science - Library And Information Technology

Charter University
Higher Ed. Private International University
08.2022

Skills

  • CPR & First Aid certified
  • Lifeguard certified
  • Swimming Instructor certified
  • Lifesaving and First Aid Instructor certified
  • Bronze Star, Medallion & Cross Instructor certified
  • Vast and lengthy experience in conducting children's programming from baby, toddler, elementary and high school level to adult, as well as special needs children and adult community outreach programming
  • Effective communication
  • Time management and attention to detail
  • Personable and friendly
  • Fast learner
  • Energetic personality
  • Extremely organized
  • Dedicated team player
  • Technologically and computer proficient
  • Consistently swimming and upgrading physically and mentally
  • Faculty Collaboration

Accomplishments

  • Pitch in to assist team members during times of unexpected high volume to optimize efficiency.
  • Awarded Provincial Swimming Champion with 8 medals at the single swimming competition.
  • Improved customer satisfaction by resolving issues in a timely manner.
  • Consistently achieve deadlines and optimize workflow through efficient team collaboration.
  • Used Microsoft Excel to develop scheduling and tracking spreadsheets for volunteers and parents in order to meed the community hours required by Ministry of Education to Graduate High School.

Affiliations

  • Association of Information Technology Professionals
  • Lifesaving Society


Timeline

Lifeguard/ Swim Instructor/Lifesaving Instructor

Lifesaving Academy
10.2023 - 12.2023

Library Technician PIC

Brampton Public Library
09.2003 - 06.2023

Master of Science - Library And Information Technology

Charter University
Jasmina Zebeljan