Jasmin Madrid
Ottawa,ON
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
24
24
years of professional experience
1
1
Certification
Work History
MEDICAL OFFICE ADMINISTRATOR
Bank Medical Clinic
Ottawa, ON
02.2024 - Current
- Provided exceptional customer service by responding promptly to patient inquiries and resolving complaints in a timely manner
- Provided clerical support for medical providers by copying documents, filing records in electronic or hard copy format and mailing correspondence to patients
- Organized multiple databases of patient information, ensuring accuracy and confidentiality at all times
- Performed general office duties such as filing, photocopying, faxing, answering phones, and maintaining records.
Hotel Room Attendant- Part Time
Hilton Garden Inn Ottawa
Ottawa, Ontario
12.2022 - Current
- Performed deep cleaning tasks such as shampooing carpets, scrubbing grout and polishing furniture.
- Disinfected surfaces using appropriate chemicals to ensure sanitary conditions are maintained at all times.
- Responded to guest queries and requests promptly in a professional manner.
- Cleaned guest rooms, including making beds, replenishing linens, cleaning bathrooms and vacuuming.
Childcare Provider
Dr. Melanie Josseau
Ottawa, Ontario
07.2019 - 03.2023
- Encouraged positive interactions between children by providing supervision at all times.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Guided children through engaging and productive activities to foster fun learning environment.
- Secured indoor and outdoor premises to protect children.
Childcare Provider
Tong Pui Kwan Michele
Tai Hang , Hong Kong
03.2011 - 06.2019
- Assisted children in development of social, communication and problem-solving skills.
- Communicated with parents about daily activities and any concerning behaviors.
- Planned and implemented engaging activities to encourage creativity and expression.
- Dressed children and changed diapers.
GENERAL OFFICE ASSISTANT
Technological Insitute of the Philippines
Manila
05.2001 - 08.2002
- Worked closely with other departments to ensure smooth flow of work processes
- Monitored incoming emails and correspondence and responded appropriately
- Assisted with scheduling appointments for management staff members
- Performed general clerical duties such as photocopying, faxing, collating documents
- Greeted visitors warmly upon arrival in the office and provided assistance as needed.
DATA TECHNICIAN
SPI Technologies Inc.
Manila
01.2001 - 05.2001
- Accurately entered data into various databases
- Operated data entry equipment to accurately input information in a timely manner.
ASSISTANT REGISTRAR
Databyte Computer College
Manila
06.2000 - 11.2000
- Coordinated communication between students, faculty members, advisors, administrators, parents and guardians
- Provided excellent customer service to students, faculty, and staff in a Registrar's office setting.
Education
COLLEGE DIPLOMA IN MEDICAL OFFICE ADMINISTRATOR WITH WARD CLERK SPECIALIST -
Willis College
02.2024
Bachelor of Science - Computer Science
Our Lady of Lourdes College Foundation
Philippines04.1999
High School Diploma -
Mabini College
Daet, Philippines04-1995
Skills
- Computer skills
- Software Proficiency
- Electronic Health Records Familiarity
- Adaptable to Change
- Multitasking
- Self Motivation
- Healthcare Billing Knowledge
- Time Management Capabilities
- Customer Service Excellence
Certification
- Standard First Aid and CPR/AED Level C, 01/01/22 - 01/01/25
- Heart and Stroke training, 01/01/22 - 01/01/25
- Essential Food Safety Training / Food Handler Certificate, 10/01/21 - 10/01/26
- Canadian Remote Access for Dementia Learning Experiences, 08/01/22 - 08/01/22
Awards
Graduated - Medical Office Administrator With Ward Clerk Specialist - with Honours
Volunteer Experience
MEDICAL OFFICE ADMINISTRATOR, Ottawa, ON, Bank Medical Clinic, 02/2024 - Present, Created and maintained filing system for patient records, insurance claims and prescription information., Provided clerical support for medical providers by copying documents, filing records in electronic or hard copy format and mailing correspondence to patients.
References
References available upon request
Timeline
MEDICAL OFFICE ADMINISTRATOR
Bank Medical Clinic
02.2024 - Current
Hotel Room Attendant- Part Time
Hilton Garden Inn Ottawa
12.2022 - Current
Childcare Provider
Dr. Melanie Josseau
07.2019 - 03.2023
Childcare Provider
Tong Pui Kwan Michele
03.2011 - 06.2019
GENERAL OFFICE ASSISTANT
Technological Insitute of the Philippines
05.2001 - 08.2002
DATA TECHNICIAN
SPI Technologies Inc.
01.2001 - 05.2001
ASSISTANT REGISTRAR
Databyte Computer College
06.2000 - 11.2000
COLLEGE DIPLOMA IN MEDICAL OFFICE ADMINISTRATOR WITH WARD CLERK SPECIALIST -
Willis College
Bachelor of Science - Computer Science
Our Lady of Lourdes College Foundation
High School Diploma -
Mabini College
Similar Profiles
Salwa RabehaSalwa Rabeha
Medical Assistant/Receptionist at Origyns Medical ClinicMedical Assistant/Receptionist at Origyns Medical Clinic
Mercedes Schultz M.D.Mercedes Schultz M.D.
Hospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical ClinicHospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical Clinic
Sylvia GuirgySylvia Guirgy
Clinic Manager - Business Consultant at Millennium Medical Clinic - Express Medical ClinicClinic Manager - Business Consultant at Millennium Medical Clinic - Express Medical Clinic
PATRICIA CHAMBERLAINPATRICIA CHAMBERLAIN
Turkey Guide at Irish creek outfittersTurkey Guide at Irish creek outfitters
Cullen WoodCullen Wood
Pro Shop Customer Service Representative at Amberwood Village GolfPro Shop Customer Service Representative at Amberwood Village Golf