Jasmin Lovato
Oakland
Summary
Dynamic professional with a strong background in customer service and cash handling, honed at GardaWorld Cash Services. Proven ability to train staff effectively and maintain a safe, welcoming environment. Recognized for enhancing team performance and ensuring accurate cash management, contributing to operational excellence. Committed to delivering exceptional service and fostering positive guest experiences.
Overview
4
4
years of professional experience
Work History
FOH Team Member
Flagship
03.2022 - Current
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Established welcoming atmosphere by greeting each guest warmly.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
- Cleaned and organized kitchen, dining and service areas.
Teller
GardaWorld Cash Services
12.2020 - 02.2022
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Enhanced team knowledge by sharing best practices in cash handling and customer service.
- Count money and make sure the money it is completed by the end of each transaction.
- Balance all deposits every two hours.
- Turn in cash to the vault
- Performs deposit processing functions including reconciling any out of balance deposits and counterfeit bills.
- Bundle all cash.
- Inspected deposit bags for evidence of tampering.
- Responsible for verifying assigned work.
Education
High School Diploma -
LPS Oakland
Oakland, CA06-2020
Skills
- Customer service
- Employee training
- Cash handling
- Food safety
- Inventory management
- Greeting guests
Languages
Spanish
Native or Bilingual
Timeline
FOH Team Member
Flagship
03.2022 - Current
Teller
GardaWorld Cash Services
12.2020 - 02.2022
High School Diploma -
LPS Oakland
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