Jasmin Grigoryan
Vaughan,ON
Summary
Driven and highly professional, adept in expense management and showcasing excellent interpersonal abilities, I significantly enhanced the efficiency of enforcement activities at the Municipality of Arad. My strong negotiation skills and commitment to results led to surpassing annual targets. Expert in team leadership and adept under pressure, I excel in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Enforcement Unit Manager, Revenue Department
Municipality of Arad
08.2017 - 03.2024
- Conduct enforcement activities in accordance with municipal laws and policies.
- Oversight, monitoring, and control of the collection company's operations and legal activities concerning administrative/legal enforcement against debtors.
- Handle debtor inquiries in accordance with supervisor instructions, regulations, and procedures.
- Provide professional responses to debtor inquiries, both in person and over the phone, including communication with lawyers representing debtors.
- Prepare annual work plans and present them to senior management, set targets, and meet objectives.
- Manage, update, and maintain the debtor database, generate work and management reports, and address findings.
- Supervise five direct-report employees.
Postal Clerk (Customer Service and Sales)
Israel Post
06.2016 - 08.2017
- Provided payment services, handled postal bank transactions, opened and closed bank accounts, and facilitated online services.
- Processed domestic and international bank transfers.
- Sold postal products and additional services using a computerized workstation.
- Held responsibility for handling money, multitasking, maintaining good interpersonal relations, and working effectively in a team.
Education
High School Diploma -
N 18
Yerevan , Armenia05.2012
Skills
- Infection Control
- Expense Management
- Nurse scheduling
- Behavioral Management
- Highly professional and committed
- Strong work ethic and initiative
- Capable of working effectively in teams and under pressure
- Highly organized with attention to detail
- Strong negotiation skills
- Excellent interpersonal abilities paired with assertiveness
- Articulate communication both in writing and verbally
4o
Languages
English
Limited Working
Hebrew
Native or Bilingual
Armenian
Native or Bilingual
Russian
Full Professional
Timeline
Enforcement Unit Manager, Revenue Department
Municipality of Arad
08.2017 - 03.2024
Postal Clerk (Customer Service and Sales)
Israel Post
06.2016 - 08.2017
High School Diploma -
N 18
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