Jasmin Anglade
Los Angeles
Summary
Highly motivated healthcare professional with extensive experience in dermatology, combining hands-on clinical support with comprehensive front office operations management. Proven ability to optimize patient flow, coordinate care, manage insurance and authorization processes, and maintain accurate medical documentation while ensuring an exceptional patient experience. Adept at working in high-volume clinical settings, supporting providers, and contributing to efficient, patient-centered healthcare delivery. Committed to professionalism, operational excellence, and continuous growth within the healthcare industry.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Medical Assistant /Medical Front Office Receptionist
Golden State Dermatology
Studio City
01.2022 - Current
- Assisted dermatologists, physician assistants, and surgeons with medical dermatology visits, cosmetic procedures, and surgical treatments, ensuring efficient patient flow and high-quality patient care.
- Prepared patients for examinations and procedures, obtained vital signs, documented medical histories, and accurately updated electronic medical records (EMR).
- Supported cosmetic services including neurotoxin injections, dermal fillers, laser treatments, and skincare procedures by preparing treatment rooms, supplies, and patient education materials.
- Assisted with dermatologic surgical procedures, including Mohs surgery, by maintaining sterile technique, preparing instruments, and providing pre- and post-procedure patient care.
- Managed front office operations including patient scheduling, appointment confirmations, insurance verification, referrals, and coordination of follow-up care.
- Delivered exceptional customer service by addressing patient inquiries, explaining treatment plans and office policies, and ensuring a positive patient experience from check-in through check-out.
- Maintained compliance with HIPAA regulations, infection control standards, and clinic protocols while supporting a fast-paced, high-volume dermatology practice.
Medical Assistant /Medical Front Office Receptionist
Robert Hartman, MD
Encino
07.2018 - 12.2022
- Served as the primary point of contact for patients, providing professional assistance with appointment scheduling, treatment inquiries, prescription requests, and follow-up care coordination.
- Processed patient intake, verified demographic and insurance information, collected copays, and maintained accurate medical records to support efficient clinic operations.
- Coordinated referrals, laboratory orders, pathology reports, and specialty consultations to ensure continuity of patient care.
- Assisted providers with biopsies, cryotherapy treatments, wound care, and other in-office dermatologic procedures while maintaining patient comfort and safety.
- Performed electronic chart preparation, reviewed patient histories, and ensured all necessary documentation was completed prior to appointments.
- Managed prescription refill requests and communicated treatment plans, test results, and provider recommendations to patients in a timely manner.
- Maintained a fast-paced patient schedule by effectively multitasking between front office responsibilities and clinical duties, contributing to improved workflow and patient satisfaction.
Education
Certified Medical Assistant -
NIU College
Woodland Hills, CA 01.2017 - 01.2018
Saint Genevieve High School
Panorama City, CASkills
- Patient Care Coordination
- Electronic Health Records (EHR/EMR) Documentation
- Insurance Verification & Benefits Coordination
- Prior Authorizations & Referral Management
- Patient Scheduling & Practice Operations
- Medical Terminology & Healthcare Documentation
- Patient Communication & Relationship Management
Timeline
Medical Assistant /Medical Front Office Receptionist
Golden State Dermatology
01.2022 - Current
Medical Assistant /Medical Front Office Receptionist
Robert Hartman, MD
07.2018 - 12.2022
Certified Medical Assistant -
NIU College
01.2017 - 01.2018
Saint Genevieve High School