Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmiane Bolden

mira loma

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

11
11
years of professional experience

Work History

Customer Service

Amazon
10.2024 - 01.2025
  • Assisted stock workers and customer service agents throughout shifts.
  • Delivered excellent internal and external customer service.
  • Delivered exemplary customer service and warmly greeted guests.
  • Increased customer service success rates by quickly resolving issues.

Assistant

Too Creative Events
01.2014 - 12.2024
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Education

High School Diploma -

Corona High
Corona, CA
06-2014

Skills

  • Customer service documentation
  • Providing customer service
  • Customer service expert
  • Friendly customer service
  • Customer service and support
  • Excellent customer service

Timeline

Customer Service

Amazon
10.2024 - 01.2025

Assistant

Too Creative Events
01.2014 - 12.2024

High School Diploma -

Corona High
Jasmiane Bolden