Jasmen Miranda
Elk Grove
Summary
Dynamic leader with proven expertise in operations management and relationship building, honed at Capstone Logistics LLC. Excelled in enhancing personnel performance and streamlining workflow processes, achieving significant efficiency improvements. Skilled in expense tracking and fostering cross-functional teamwork, consistently delivering above expectations.
Overview
13
13
years of professional experience
Work History
Administrative Lead
Capstone Logistics LLC.
05.2024 - Current
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Completed daily logs for management review.
- Trained and supervised employees on company policies and procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Caregiver
Fiji Angel Care
05.2015 - 05.2017
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Administrative Assistant
Capstone Logistics LLC.
09.2015 - 01.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Server
Applebee's Grill + Bar
10.2011 - 08.2016
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
No Degree -
Hiram Johnson
Sacramento, CA07-2011
Skills
- Expense tracking
- Training and coaching
- Payroll and budgeting
- Records management
- Compliance monitoring
- Relationship building
- Operations management
- Task delegation
- Workflow planning
- Office administration
- Cross-functional teamwork
- Leadership coaching
Languages
Spanish
Professional Working
Timeline
Administrative Lead
Capstone Logistics LLC.
05.2024 - Current
Administrative Assistant
Capstone Logistics LLC.
09.2015 - 01.2017
Caregiver
Fiji Angel Care
05.2015 - 05.2017
Server
Applebee's Grill + Bar
10.2011 - 08.2016
No Degree -
Hiram Johnson
Similar Profiles
Zachary SaabZachary Saab
Freight Handler at Capstone Logistics LLC.Freight Handler at Capstone Logistics LLC.
Gilberto VazquezGilberto Vazquez
Warehouse Forklift Operator at Capstone Logistics LLC.Warehouse Forklift Operator at Capstone Logistics LLC.
Brayden FairBrayden Fair
Delivery Driver at Capstone Logistics LLC.Delivery Driver at Capstone Logistics LLC.