Jasmen Brar
Georgetown
Summary
Enthusiastic Sales and Customer Service professional with expertise to provide superior quality customer service, innovative in leveraging extensive knowledge of products and services. Creating customer-to-brand loyalty, retention/revenue. Highly adept at training and managing new skills. Offering strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Athlete
Nike Factory Outlet
13850 Steeles Ave Suite 200, Halton Hills, ON L7G
08.2023 - Current
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Used POS system to enter orders, process payments and issue receipts.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Sales Associate
Suzy Sheir
10.2021 - 09.2022
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Performed cleaning tasks, keeping store neat and organized
- Placed special orders, submitted online orders, or contacted other stores to find desired items
- Followed checklist to complete retail store opening and closing activities
- Tagged new merchandise for sale and updated signs
- Handled customer complaints and inquiries in a courteous and efficient manner.
Education
No Degree - Pre-Health To Advanced Diplomas And Degrees
Sheridan College Institute of Technology And Advanced Learning
7899 McLaughlin Rd, Brampton, ON L6Y 5H909.2024
Undergraduate In Applied Psychology Candidate -
Brock University
St. Catharines, ON04.2023
Highschool Diploma -
David Suzuki
06.2022
Skills
- Product and Service Sales
- Cash Handling Accuracy
- Customer Service
- Clean and Organized
- Sales Training
- Multitasking Strengths
- Excellent People Skills
- Stocking and Replenishing
- Teamwork and Collaboration
- Conflict Resolution
- Inventory Tracking
- Adhering to Schedules
- Client Account Management
Certification
Red Seal
Languages
Punjabi
Native or Bilingual
Hindi
Professional Working
French
Limited Working
Timeline
Sales Athlete
Nike Factory Outlet
08.2023 - Current
Sales Associate
Suzy Sheir
10.2021 - 09.2022
No Degree - Pre-Health To Advanced Diplomas And Degrees
Sheridan College Institute of Technology And Advanced Learning
Undergraduate In Applied Psychology Candidate -
Brock University
Highschool Diploma -
David Suzuki