Jasmen Aujla
Calgary,AB
Summary
Dedicated individual with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic to expand skill set, and gain new knowledge.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
09.2021 - 02.2024
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Receptionist
Active Back to Health
11.2022 - 05.2023
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Customer Service Representative
Riverbend Cleaners
05.2020 - 07.2022
- Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.
- Improved overall efficiency by maintaining accurate records of customer transactions and inventory levels.
- Strengthened client relationships with a friendly demeanor and prompt resolution of any issues or concerns.
- Ensured timely delivery of completed orders by managing pickup and drop-off schedules effectively.
Education
Bachelor of Arts - English
University of Calgary
Calgary, AB04.2028
Skills
- Multitasking strengths
- Customer and Client Relations
- Problem resolution
- Detail-Oriented
- POS system operations
- Excellent Communications skills
Timeline
Receptionist
Active Back to Health
11.2022 - 05.2023
Barista
Starbucks
09.2021 - 02.2024
Customer Service Representative
Riverbend Cleaners
05.2020 - 07.2022
Bachelor of Arts - English
University of Calgary
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