Jasmeet Singh
Surrey,BC
Summary
Dynamic and results-oriented professional with extensive experience in insurance, notably with TD insurance. Expert in resolving complex issues, enhancing customer satisfaction, and improving service delivery. Fluent in multiple languages and proficient in technical troubleshooting.
Overview
4
4
years of professional experience
Work History
Insurance Representative
TD Insurance Home & Auto
01.2022 - 01.2023
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
Technical Support Representative
Apple
03.2019 - 03.2021
- Responded to customer inquiries and provided technical assistance over the phone.
- Assisted customers in identifying issues and explained solutions to restore service.
- Diagnosed and troubleshot hardware, software and network issues.
- Researched and identified solutions to technical problems while maintaining customer relationship.
Education
Post-Degree Certificate - IT Solutions
Humber College
Toronto, ON08.2018
Bachelor of Technology - Computer Science
Amity University
India08.2016
Skills
- Possess exceptional customer service skills
- Level 1 General Insurance Salesperson License
- Remain calm and focused in stressful situations
- Experienced with dynamic, fast-paced environments
- Excellent problem solver and a good decision maker
- Certified in Standard First Aid and CPR Level C
- Proficient in English, Punjabi, Hindi and Urdu languages
- Typing speed is 40WPM
Timeline
Insurance Representative
TD Insurance Home & Auto
01.2022 - 01.2023
Technical Support Representative
Apple
03.2019 - 03.2021
Post-Degree Certificate - IT Solutions
Humber College
Bachelor of Technology - Computer Science
Amity University
Similar Profiles
Tyler McIntyreTyler McIntyre
Insurance Agent at TD Insurance Home & AutoInsurance Agent at TD Insurance Home & Auto
Rupinder KaurRupinder Kaur
Insurance Advisor at TD Insurance Home & AutoInsurance Advisor at TD Insurance Home & Auto
KULJEET KAURKULJEET KAUR
Insurance Advisor at TD Insurance Home & AutoInsurance Advisor at TD Insurance Home & Auto