Summary
Overview
Work History
Education
Skills
Certification
References
Availability
Timeline
Generic

Jasmeet Kaur

Brampton,Ontario

Summary

Dynamic professional with extensive experience in customer service at Samsung Electronics Canada. Proven ability to enhance client relations and resolve conflicts effectively. Skilled in Microsoft Office and detail-oriented documentation, consistently ensuring safety and compliance in high-pressure environments. Adept at team collaboration and problem-solving to achieve organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front desk Associate

Samsung Electronics Canada
10.2024 - Current
  • Identifying and recommending suitable products or services to meet customer needs.
  • Responding to customer queries in person, on the phone, or via electronic communication.
  • Identifying and recommending suitable products or services to meet customer needs
  • Responding to customer queries in person, on the phone, or via electronic communication
  • Preparing for upcoming events and arrange all the necessary requirements.
  • Responsible restricted access control. Communicate with facility managers and work accordingly.

TRANSIT OPERATOR

Toronto Transit
02.2024 - 09.2024
  • Drive buses to transport passengers along established routes to local destinations
  • Drive buses to transport passengers and goods to intercity or long-distance destinations
  • Drive buses equipped for wheelchair accessibility, and aid passengers in boarding
  • Provide passengers with information on fares, schedules and stops
  • Collect fares, issue and validate transfers, check bus passes and record transactions
  • Conduct pre-trip and post-trip inspections of vehicle
  • Communicate with passengers, dispatchers or other drivers using two-way radio systems

LEGAL ASSISTANT

Harry Brar Law Professional Corporation
06.2023 - 01.2024
  • Schedule meetings with the clients and manage regular client intakes.
  • Interact and coordinate with clients and procure documents for their legal applications.
  • Facilitate and resolve client enquiries through e-mail and telephone daily.
  • Communicate with the accountants and reconcile the payment statements timely.
  • Acquire the relevant information from the client and fill up their legal application forms.
  • Responsible for maintaining an accurate law firm database.

PSOC

Garda World - BMO Operation Centre
07.2021 - 05.2023
  • Responsible for ensuring all sites are safe and secured.
  • Maintaining detailed and accurate documentation.
  • Dealing with monitoring stations and looking forward to assisting the officers.
  • Responsible for preparing investigation reports and dispatching police and guards.
  • Monitoring cameras, recording footages, keeping record of all the sites and staff.

SITE SUPERVISOR

Wincon Security
01.2021 - 04.2023
  • Responsible for residents' safety. Training new guards and communicate with team of 10-12 guards simultaneously.
  • Assisting with fire alarm and fire plan training.
  • Responsible for incidents and reports submission by guards.
  • Assuring to maintain detailed record of reports and accurate filling.
  • Responsible for Parking enforcement tickets.

Education

Post-Graduation - Media Communications

Humber College
Toronto, ON
01.2021

Graduation - English Hons.

Punjabi University
Patiala, India
01.2018

Skills

  • Microsoft Office
  • Communication skills
  • Report generation
  • Information protection
  • Problem-solving skills
  • Customer service

Certification

  • CPR/First Aid
  • AED
  • WHMIS
  • AODA
  • CZ Driver's License

References

References available upon request.

Availability

Full-Time & Available to relocate.

Timeline

Front desk Associate

Samsung Electronics Canada
10.2024 - Current

TRANSIT OPERATOR

Toronto Transit
02.2024 - 09.2024

LEGAL ASSISTANT

Harry Brar Law Professional Corporation
06.2023 - 01.2024

PSOC

Garda World - BMO Operation Centre
07.2021 - 05.2023

SITE SUPERVISOR

Wincon Security
01.2021 - 04.2023

Post-Graduation - Media Communications

Humber College

Graduation - English Hons.

Punjabi University

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Jasmeet Kaur