Experienced with creating and managing life enrichment programs that promote resident engagement and satisfaction. Utilizes creativity and organizational skills to design diverse activities that meet residents' needs. Knowledge of team collaboration and communication to ensure successful program implementation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Life Enrichment Manager
The Teddington Retirement Residence
09.2024 - Current
Fostered strong relationships with volunteers who supported program initiatives, expanding resources available to enrich residents'' lives further.
Championed wellness initiatives within the community, promoting physical activity and healthy lifestyle choices among residents through targeted programs.
Designed person-centered activity plans that catered to various cognitive and physical abilities, accommodating diverse resident populations.
Collaborated with interdisciplinary teams for comprehensive care planning, ensuring a holistic approach to resident wellbeing.
Design , plan and implement engaging programs and activities for seniors, promoting,cognitive,emotional and social wellbeing.
Coordinate with external vendors and partners to deliver high quality programs and services.
Build and maintain relationships with residents, families,and staff to understand needs and preferences.
Provide emotional support and encouragement to residents, promoting socialization and community engagement.
Supervise Students volunteers, providing guidance and support.
Conduct Monthly assessments.
Monitor program attendance, participation and satisfaction .
Manage program calendars,scheduling and logistics to ensure smooth operations.
Promoted mental stimulation through the facilitation of brain fitness exercises, supporting cognitive health in aging residents.
Cultivated a vibrant atmosphere within the community by decorating common areas seasonally and organizing special themed events throughout the year.
Managed budgets for activity supplies and equipment, optimizing resource allocation while maintaining high-quality experiences for residents.
Restaurant Manager
Baghlan Kabob and Bakery
11.2022 - 08.2024
Best communication skills to deal with customers
Working in fast-paced environment
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Reconciled cash and credit card transactions to maintain accurate records.
RECREATIONAL THERAPY STUDENT INTERNSHIP
Sunrise Senior living
06.2024 - 08.2024
Planned and implemented recreational activities for residents with varying physical and cognitive abilities
Developed and maintained strong relationships with residents
Activity planning and implementation
Assessment and evaluation
Resident engagement and support
Team collaboration and communication
Documentation and record-keeping
Adaptability and problem-solving
Social Service
SENIOR CITIZENS' HOME
03.2020 - 01.2021
Directed group and individual therapy sessions to enhance client's emotional and social abilities
Performing diverse activities including Physical, social, cognitive, emotional and spiritual
Education
Recreation Therapy -
Lambton College
Brampton, ON
Senior Secondary - Medical Field
SBLS School
Skills
Fast paced environment
Punctual
Working long hours
Excellent communication skills
Customer Complaint Resolution
Customer Service
Collaboration
Documentation
Issue Resolution
Decision-Making
Activity Planning
Relationship Building
Event Planning
Teamwork
Good listener
Creativity and Innovation
Public Speaking
Organization
Flexible and Adaptable
Multitasking
Attention to Detail
Problem-Solving
Leadership
Friendly
Positive Attitude
Certification
High Five Certificate
Gentle Persuasive Approaches (GPA) in Dementia Care
Standard First Aid and CPR Level C Certifications (Canadian)
Accessibility for Ontarian with Disabilities Act.
Accomplishments
Outstanding Volunteer service award from Senior Citizen Home, Chandigarh