Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmeet Kaur

Vancouver

Summary

Recent Culinary Management graduate seeking a FULL-TIME position to leverage over 2 years of customer service experience with a flexible schedule

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Supervisor

STARBUCKS
05.2024 - 01.2025
  • Fostered a positive work environment, promoting teamwork and open communication.
  • Mentored new hires, facilitating their smooth integration into the Starbucks culture.
  • Ensured strict adherence to food safety standards and company policies.
  • Resolved customer complaints promptly.
  • Turning challenges into opportunities for improved service

Server / Third Cook

FAIRMONT HOTEL AND RESORTS
12.2023 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items..
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports and much more.

Shift Leader

MARRIOT HOTEL
05.2023 - 12.2023
  • Led team through high-demand shifts by implementing streamlined processes and enhancing communication among staff.
  • Improved team performance with regular feedback sessions.
  • Motivated staff through recognition programs, fostering a positive workplace culture and increasing morale.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Trained new employees on company policies and procedures to ensure a seamless onboarding experience.

Education

Associate of Applied Science - Culinary Management

Niagara College
Niagara-on-the-Lake, ON
12-2024

Certificate - Personality Psychology

Niagara College
Niagara-on-the-Lake, ON
12-2024

Certificate - Mental Health And Addictions

Niagara College
Niagara-on-the-Lake, ON
12-2024

Skills

  • Cash Management
  • Employee training
  • Workplace safety
  • Staff management
  • Customer-oriented
  • Staff development
  • Operations management
  • Trilingual
  • Safety awareness
  • Conflict resolution techniques
  • Policy enforcement
  • Continuous improvement
  • Business development
  • Problem-solving
  • Team supervision
  • Employee relations
  • Verbal and written communication
  • Training and mentoring
  • Staff motivation
  • Inventory control
  • Strong work ethic
  • Shift management
  • Calm demeanor
  • Point of sale (POS) system operations
  • Menu item recommendation
  • Server training
  • Team member support
  • Warm and friendly
  • Adaptable and flexible
  • Reliability
  • Multitasking
  • Excellent communication
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Memory retention
  • Service prioritization
  • Quality control
  • Guest relations management
  • Food sales and promotion

Certification

  • First Aid Certification – American Red Cross
  • CPR/AED Certification
  • HACCP (Hazard Analysis Critical Control Point) Certification
  • Food Handler's Certification
  • WHIMS Certification

Timeline

Shift Supervisor

STARBUCKS
05.2024 - 01.2025

Server / Third Cook

FAIRMONT HOTEL AND RESORTS
12.2023 - 05.2024

Shift Leader

MARRIOT HOTEL
05.2023 - 12.2023
  • First Aid Certification – American Red Cross
  • CPR/AED Certification
  • HACCP (Hazard Analysis Critical Control Point) Certification
  • Food Handler's Certification
  • WHIMS Certification

Associate of Applied Science - Culinary Management

Niagara College

Certificate - Personality Psychology

Niagara College

Certificate - Mental Health And Addictions

Niagara College

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Jasmeet Kaur