Jasmeet Kaur
Brantford
Summary
Dedicated professional with a strong background in Health and Safety Compliance, Quality Assurance, and Manual Handling. Demonstrates exceptional teamwork skills and a commitment to maintaining high standards in all tasks. Seeking to leverage expertise in a dynamic environment to contribute to organisational success.
Overview
8
8
years of professional experience
Work History
General labourer
Treehouse Foods
06.2024 - 10.2024
- Improved production efficiency by diligently maintaining machinery.
- Ensured safety protocols for reducing on-site accidents.
- Achieved high-quality products with careful handling of materials.
- Followed strict quality control measures to maintain product standards.
- Loaded and unloaded goods from lorries, minimising damage to stock.
- Adhered to health and safety regulations, promoted a safe working environment.
- Performed routine checks on equipment, ensured optimal functionality at all times.
- Participated in job rotation schemes to broaden skillset and understanding of factory operations.
Plastic products trimmer
TG Minto
Palmerston, Ontario
01.2023 - 08.2023
- Ensured safety standards with regular maintenance of fabrication tools and equipment.
- Achieved precise fabrications by adhering to detailed blueprints and plans.
- Followed strict guidelines, achieving exceptional accuracy in measurements and cuts.
- Adapted quickly to new fabrication methods as per evolving industry trends and technologies.
- Handled heavy machinery responsibly for safe work environment.
- Performed routine inspections of finished products ensuring their readiness for dispatch.
- Wiped out rough spots using portable grinders, hand files and scrapers.
Senior Analyst(Technical Support and customer service Representative
Eclerx Service Limited
Chandigarh
07.2016 - 02.2021
- Involves coordinating and managing the flow of work within the organization
- Ensuring seamless communication and efficient resolution of customer inquiries
- Responsibilities include receiving and processing service requests, dispatching field service personnel, and maintaining clear and timely communication with customers
- Involve allocating resources effectively, prioritizing tasks, and optimizing schedules to meet customer needs
- Dispatchers often use software systems to track service requests, monitor field personnel, and update customers on the status of their requests
- In addition, collaborate with various departments to address issues and improve overall service delivery
- Customer satisfaction is a key focus, so maintaining a professional and helpful demeanour is essential
- Troubleshoot and resolve customer concerns, providing accurate and timely information
- Effective coordination with field service teams, logistics, and other stakeholders is crucial for successful dispatch operations
- Attention to detail, multitasking abilities, and strong communication skills
- Contribute to a positive customer experience by ensuring timely and efficient resolution of service requests while maintaining clear communication and coordination throughout the process.
Education
Wireless Network Infrastructure - Information Technology Network Security
Conestoga College
S.B - Engineering & Technology
Punjab Technical University, B.S.I.E.T
Bachelor of Technology - Electronics and Communications
Conestoga College
Skills
- Health and Safety Compliance
- Team player
- Manual handling
- Quality Assurance
Timeline
General labourer
Treehouse Foods
06.2024 - 10.2024
Plastic products trimmer
TG Minto
01.2023 - 08.2023
Senior Analyst(Technical Support and customer service Representative
Eclerx Service Limited
07.2016 - 02.2021
S.B - Engineering & Technology
Punjab Technical University, B.S.I.E.T
Bachelor of Technology - Electronics and Communications
Conestoga College
Wireless Network Infrastructure - Information Technology Network Security
Conestoga College
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