Jasmeet Kaur
Brampton,ON
Summary
Avid problem solver with over 6 years of experience in Product Management, Project Management and Business Analysis catering client needs and delivering tailored solutions. As a skilled negotiator, I excel at collaboration and team building using consulting leadership style.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Analyst
Pearl Technologies LTD.
03.2021 - Current
- Acted as the liaison between product, IT, and other teams for identifying client needs and delivering tailored solutions and prioritizing the product roadmap
- Owned the product roadmap and met 90% of all feature deadlines by identifying and mitigating any engineering roadblocks
- Developed 60+ different user stories for a new product, leading to focus all high value customers and an ROI increase of 16%
- Fostered open communication between executive stakeholders, engineering, and marketing, resulting in a speed improvement of the feature development
- Conducted regular UX design reviews to assess and enhance the user experience, resulting in a 20% increase in user satisfaction
- Implemented requirements for 80% of user stories, mockups, wireframes, and storyboards
- Leading a team of 5 Developers and 2 Analysts and Working with R&D teams to redesign user interactions
- Developed apps using Microsoft Power Apps, SharePoint solutions.
- Led Robotic Process Automation (RPA) projects encompassing Finance, Billing, Accounts Receivable/Payables, and operations, leveraging UI Path and Automation Anywhere.
- Provided technical support for generating BI reports, troubleshooting analytics and reporting issues.
Business Analysis Intern
Soteria120
03.2020 - 05.2020
- Served as the point of contact to understand, elicit, and conduct analysis
- Applied Unified Modeling Language to create Use Case Diagrams, Activity
- Diagrams, Sequence Diagrams, and Cross
- Functional Diagrams to explain Business Processes and workflows Prepared screen mockups and prototypes based on customer requirements, and presented them to various stakeholders
- Analyzed Business Requirements to recommend solutions based on the existing system functionality, and potentially new functionality
- Created user story acceptance criteria to get buy-in from stakeholders and refined those stories with Scrum teams
Business Data Analyst
Senate Technologies India Private Limited
06.2017 - 12.2018
- Actively involved in conducting reviews, walkthroughs, and facilitating requirement definition workshops (JAD) to get consensus on business requirements for the project
- Developed UML Models using MS Visio Presented the business process workflows to business stakeholders
- Documented API, XML, and BATCH file transfer process requirements to maintain information
- Assisted the product team to ensure requirements are translated into
- Executable Test Plans and strategies
- Generated business intelligence reports to inform strategic decision-making
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
QA Automation Engineer
Gateway Computers Pvt Ltd
06.2015 - 07.2016
- Thoroughly performed regression tests of applications throughout the life cycle of each code release
- Documented detailed test scenarios and scripts derived from defined business requirements
- Assisted product team in identifying and accounting for technical and/or architectural complexities that may affect the design and/or performance of the digital solution
- Acted as liaison between users and developers as required during the development cycle to ensure issues are clarified, understood, and resolved
- Stayed abreast with product developments and trends in the marketplace.
QA BA Engineer
Gateway Computers Pvt Ltd
07.2011 - 06.2013
- Identified the test cases to be automated and performed data driven testing and keyword driven testing using Selenium Webdriver
- Involved in the project team, which focused on testing and dealing with process, tools and best practices
- Prepared Traceability Matrix to show the test coverage requirement vs Test scripts
- Performed Smoke and Functional testing on every build of the application
- Defect Reporting, Analyzing, Tracking and Report Generation using Quality Center
- Participated and Initiated Team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach.
Software Developer Intern
Planet ECom Solutions
01.2011 - 06.2011
- Analyzed product requirements for a leading Banking and Insurance client
- Developed banking applications using .Net, SQL server and XML.
- Worked with client, internal managers and engineering leads to identify application performance issues and fixed using best practices.
- Contributed to deployments by resolving issues for optimal results.
Education
Bachelor of Computer - Computer Science
IP University
Master of Technology - Computer Science
NC University
PG Certificate: Info Systems Business Analysis -
George Brown College
Toronto, ON07.2020
Skills
- Domain Expertise: Banking & Finance, Supply Chain, ECommerce
- Business Skills: Strategic Thinking, Leadership, Conflict Resolution, Business Process Mapping, Business Planning, Business process re-engineering
- Functional Skills: Product Management, Project Management, Product & Market Analysis, Customer Experience, Agile, Scrum
- Technical Skills:
- Tools: Drawio, Lucid charts, Figma, MS-Office-SharePoint, Visio
- Database: SQL Server, MySQL
- Project Management: JIRA, MS Project, Asana, Mondaycom, Confluence, Trello, Azure DevOps
- Programming Language: Java, Net
Certification
- CSPO
- CSM
- IIBA-AcademicDiploma
- ISTQB
- Agile-EXT
Timeline
Business Analyst
Pearl Technologies LTD.
03.2021 - Current
Business Analysis Intern
Soteria120
03.2020 - 05.2020
Business Data Analyst
Senate Technologies India Private Limited
06.2017 - 12.2018
QA Automation Engineer
Gateway Computers Pvt Ltd
06.2015 - 07.2016
QA BA Engineer
Gateway Computers Pvt Ltd
07.2011 - 06.2013
Software Developer Intern
Planet ECom Solutions
01.2011 - 06.2011
Bachelor of Computer - Computer Science
IP University
Master of Technology - Computer Science
NC University
PG Certificate: Info Systems Business Analysis -
George Brown College
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