Jasmeet Kaur
Kitchener,Ontario
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Team Member
Tim Hortons
01.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Trained new team members by relaying information on company procedures and safety requirements.
Senior Analyst
EClerx Services
07.2016 - 02.2021
- Investigated system issues and implemented resolutions to reduce downtime.
- Identified and resolved problems through root cause analysis and research.
- Generated ad-hoc reports to evaluate specific business requirements.
- Provided technical support for troubleshooting analytics and reporting issues.
- Also, worked as dispatcher in which I had to send tech at customer's place on time if the problem couldn't be fixed over call.
Education
PG Diploma - Wireless Network Infrastructure
Conestoga College Institute of Technology And Advanced Learning
Cambridge, ON04.2023
B.Tech - Electronics And Communication Engineering
Sant Baba Bhag Singh College
Adampur07.2015
Diploma - Electronics And Communication Engineering
PT. Jagat Ram Polytechnic College
Hoshiarpur03.2012
Skills
- Safety Understanding
- Staff Training
- Coordinate Events
- Quality Standards
- Call Center Operations
- Account Management
- Critical Thinking
- Problem-Solving Ability
- Time Management
Timeline
Team Member
Tim Hortons
01.2023 - Current
Senior Analyst
EClerx Services
07.2016 - 02.2021
PG Diploma - Wireless Network Infrastructure
Conestoga College Institute of Technology And Advanced Learning
B.Tech - Electronics And Communication Engineering
Sant Baba Bhag Singh College
Diploma - Electronics And Communication Engineering
PT. Jagat Ram Polytechnic College
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