Summary
Overview
Work History
Education
Skills
Available on Tuesday,Saturday and Sunday
Timeline
AssistantManager

JASMEET KAUR

CREW TRAINNER
Surrey,BC

Summary

Experienced Team Member with years of experience in Industry with Excellent reputation for resolving problems and improving customer satisfaction.

Overview

3
3
years of professional experience

Work History

Crew Trainer

KS SOOMERS
11.2023 - 05.2025
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Supervisor

Donair Dude
10.2022 - 11.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Front Desk Agent

FOUR POINTS BY SHERATON
04.2022 - 10.2022
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Education

Diploma in Operations Management -

British Columbia Institute of Technology
Burnaby, BC
07.2021

Skills

  • Customer Service
  • Effective Selling Skills
  • Technical Proficiency
  • Orientating and Training

Available on Tuesday,Saturday and Sunday

                                                  References Are Available on Request.

Timeline

Crew Trainer

KS SOOMERS
11.2023 - 05.2025

Supervisor

Donair Dude
10.2022 - 11.2023

Front Desk Agent

FOUR POINTS BY SHERATON
04.2022 - 10.2022

Diploma in Operations Management -

British Columbia Institute of Technology

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