JASMEET KAUR
CREW TRAINNER
Surrey,BC
Summary
Experienced Team Member with years of experience in Industry with Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Trainer
KS SOOMERS
11.2023 - 05.2025
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Supervisor
Donair Dude
10.2022 - 11.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Front Desk Agent
FOUR POINTS BY SHERATON
04.2022 - 10.2022
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
Diploma in Operations Management -
British Columbia Institute of Technology
Burnaby, BC07.2021
Skills
- Customer Service
- Effective Selling Skills
- Technical Proficiency
- Orientating and Training
Available on Tuesday,Saturday and Sunday
References Are Available on Request.
Timeline
Crew Trainer
KS SOOMERS
11.2023 - 05.2025
Supervisor
Donair Dude
10.2022 - 11.2023
Front Desk Agent
FOUR POINTS BY SHERATON
04.2022 - 10.2022
Diploma in Operations Management -
British Columbia Institute of Technology