Jasmeet Hothi
Mississauga
Summary
Driven by a robust work ethic and a record of efficiency at Tim Horton's, I am an emerging professional with expertise in both customer service and financial tasks. Exceling in Microsoft Excel and verbal communication, I've effectively trained staff and streamlined payment processes, demonstrating a blend of analytical and interpersonal skills crucial for dynamic team environments.
Overview
6
6
years of professional experience
Work History
Senior Team Member
Tim Hortons
09.2024 - 12.2024
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Greeted guests pleasantly and answered menu questions.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Supervisor
Tim Hortons
09.2022 - 08.2024
- Time management abilities
- Demonstrated ability to work efficiently in a fast-paced environment, while providing excellent customer service
- Assisted with training new staff members.
- Supported sales efforts by suggestively upselling food items and increasing check averages
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Senior Team Member
Tim Horton's
03.2020 - 08.2022
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Served food and beverages promptly with focused attention to customer needs.
- Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
Accounting Assistant
HR Career Point
10.2018 - 05.2019
- Communicated with suppliers to reconcile invoice payments
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
Education
Office Systems And Accounting - Accounting/Bookkeeping
COLLEGE TAV
Montreal, QC06.2022
Tally ERP9 - Accounting
Giptech Institute
Jalandhar, Punjab08.2018
High School Diploma -
Hemkunt Public School
Jalandhar, Punjab05.2017
Skills
- Safe Operations Management
- Equipment Maintenance
- Team Leadership and Coordination
- Product and Parts Inspection
- Verbal and Written Communication
- File and Database Management
- General Ledger Entries
- Microsoft Excel
- Accounts Payable and Receivable
- Payroll Processing
- Data Entry
- Time management abilities
- Customer service
- Staff management
Languages
English
French
Punjabi
Hindi
Timeline
Senior Team Member
Tim Hortons
09.2024 - 12.2024
Supervisor
Tim Hortons
09.2022 - 08.2024
Senior Team Member
Tim Horton's
03.2020 - 08.2022
Accounting Assistant
HR Career Point
10.2018 - 05.2019
Tally ERP9 - Accounting
Giptech Institute
High School Diploma -
Hemkunt Public School
Office Systems And Accounting - Accounting/Bookkeeping
COLLEGE TAV
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