JASMEEN KAUR DHALIWAL

Being a person with strong background in thriving within fast paced work environment, I excel both as team player and independently. My ability to handle assignments coupled with a proactive approach by going above and beyond.

Customer Service

• Increased customer satisfaction through handling of inquiries via electronic inquires phone calls, emails or in person appointments such as walk-in clients.
• As mentioned above while handling inquires of clients, conduct detailed consultation to understand client needs and offer prompt resolution of issues.

Office Management

• Supervise and train staff to ensure optimal performance.
• Compile, enter, check, amend details such as information from Personal IDs while completing application and ensure accuracy of all data entered in applications.
• Establish work priorities, distribute tasks and ensure deadlines are met while adhering to company's policies and procedures.
• Track office supplies and restock low items to keep team members on-task and productive.

Team Work

• Maintain positive work environment by organizing team-building activities, leading to increased employee satisfaction.
• Assist staff in organizing work to achieve operational excellence.