Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jasmeen Thind

Surrey

Summary

Dynamic and enthusiastic professional with a strong background in customer service and employee training, Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.

Overview

7
7
years of professional experience

Work History

Crew Trainer

McDonald's
03.2021 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Office Cleaner

Malhi Janitorial ITD
11.2022 - Current
  • Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.

Dance Instructor

Shane Punjab Arts Club
08.2018 - 03.2022
  • Planned routines for recitals and performances.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Worked in team-based environment to uphold quality and continuity of service to clients.

Front Desk Receptionist Volunteer

Pitt Meadow Physiotherpy
11.2020 - 12.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Practicum Student

Education Assitant
04.2022 - 06.2022
  • Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.

Education

High School Diploma -

Tamanawis Secondary School
Surrey, BC
06-2020

Diploma - Education Assistant

Vancouver Career College
Surrey, BC
08-2023

Diploma - Human Anatomy & Physiology

Vancouver Island University
None
08-2023

Skills

  • Organization
  • Positive reinforcement
  • Individual instruction
  • Customer service focus
  • Cash handling
  • Employee training
  • Decision-making
  • Maintaining cleanliness
  • Confidentiality
  • Scheduling appointments
  • Energetic and enthusiastic
  • Flexible schedule

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Limited Working

Timeline

Office Cleaner

Malhi Janitorial ITD
11.2022 - Current

Practicum Student

Education Assitant
04.2022 - 06.2022

Crew Trainer

McDonald's
03.2021 - Current

Front Desk Receptionist Volunteer

Pitt Meadow Physiotherpy
11.2020 - 12.2020

Dance Instructor

Shane Punjab Arts Club
08.2018 - 03.2022

Diploma - Education Assistant

Vancouver Career College

Diploma - Human Anatomy & Physiology

Vancouver Island University

High School Diploma -

Tamanawis Secondary School

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Jasmeen Thind