Jasmeen Thind
Surrey
Summary
Dynamic and enthusiastic professional with a strong background in customer service and employee training, Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
7
7
years of professional experience
Work History
Dance Instructor
Shane Punjab Arts Club
08.2018 - 03.2022
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
Front Desk Receptionist Volunteer
Pitt Meadow Physiotherpy
11.2020 - 12.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Shift Manager
McDonald's
03.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Cleaner
Ultra Tech Cleaning Systems
11.2022 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Office Cleaner
Malhi Janitorial ITD
11.2022 - Current
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
Education
Diploma - Education Assistant
Vancouver Career College
Surrey, BC08-2023
High School Diploma -
Tamanawis Secondary School
Surrey, BC06-2020
Diploma - Human Anatomy & Physiology
Vancouver Island University
None08-2023
Skills
- Organization
- Positive reinforcement
- Individual instruction
- Customer service focus
- Cash handling
- Employee training
- Decision-making
- Maintaining cleanliness
- Confidentiality
- Scheduling appointments
- Energetic and enthusiastic
- Flexible schedule
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
French
Limited Working
Hindi
Limited Working
Timeline
Cleaner
Ultra Tech Cleaning Systems
11.2022 - Current
Office Cleaner
Malhi Janitorial ITD
11.2022 - Current
Shift Manager
McDonald's
03.2021 - Current
Front Desk Receptionist Volunteer
Pitt Meadow Physiotherpy
11.2020 - 12.2020
Dance Instructor
Shane Punjab Arts Club
08.2018 - 03.2022
Diploma - Education Assistant
Vancouver Career College
High School Diploma -
Tamanawis Secondary School
Diploma - Human Anatomy & Physiology
Vancouver Island University
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